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    • Assist with user account management and access permissions.
    • 612 months of hands-on IT support experience (internships or placements accepted).
    • View all bytrek jobs - Sandyford jobs
    • Salary Search: IT Support Specialist salaries in Sandyford, County Dublin
    • Established in 2019, ePower support the transition to clean energy with reliable, scalable solutions for homes, businesses, and public transport across Ireland.
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    • IT support environment or apprenticeship: 1 year (required).
    • Provide support via phone, email, and ticketing systems.
    • Assist with user access, system setup, configuration and general IT support.
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    • Windows 10/11 support and deployment.
    • Maintain and support local and wide area networks.
    • Strong communication abilities and a thorough understanding of computer…
    • Assist with user account management and access permissions.
    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide support for user account management, such as password resets and access requests.
    • Experience in a service desk support role.
    • UX Advocate: A genuine passion for delivering outstanding customer journeys and seamless user experiences.
    • This is a highly cross-functional role requiring a…
    • Liaising with network providers and hardware support engineers.
    • Provide training, guidance and support to team members.
    • 2+ years of experience in IT support, service desk, desktop support or a related technical role.
    • Tools to support communication, collaboration and to securely…
    • 2+ years of experience in IT support, service desk, desktop support or a related technical role.
    • Tools to support communication, collaboration and to securely…
    • Previous experience in a service desk, technical support, desktop support, or IT administration role.
    • Familiarity with Apple macOS support would be beneficial.
    • Demonstrated experience in first line technical support.
    • Take full ownership and responsibility for allocated support tickets ensuring prompt and professional…
IT Support Specialist
bytrek
Sandyford, County Dublin
•
Hybrid work
€35,000–€53,400 a year
Permanent, Full-time
Apply now

Job details

€35,000–€53,400 a year
Flexitime, Sick pay, Employee assistance program, Company pension, Private medical insurance, Bike to work scheme, Work from home, Company events
Permanent, Full-time
Flexitime
Hybrid work in Sandyford, County Dublin

Full job description

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

Provide first-line technical support to end-users via phone, email, and in person

Troubleshoot and resolve hardware, software, and network issues

Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment

Assist with user account management and access permissions

Document issues and solutions in the ticketing system

Support onboarding and offboarding processes for staff

Escalate complex issues to senior IT staff as needed

Follow company IT policies and best practices for security and compliance

Requirements

612 months of hands-on IT support experience (internships or placements accepted)

Good understanding of Windows OS, Microsoft Office, and basic networking concepts

Familiarity with troubleshooting hardware and software issues

Strong communication and customer service skills

Ability to work independently and as part of a team

Organized, detail-oriented, and eager to learn

Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

Competitive salary and benefits package

Opportunity to gain experience in a supportive, growth-oriented environment

On-the-job training and mentorship

Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

*Verification process required*

Pay: €35,000.00-€53,400.00 per year

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee assistance program
  • Flexitime
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

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