Contract Medical Receptionist jobs

Overview

We are seeking an Administrator to assist in day-to-day operations of a busy GP practice in Castlepollard, Co. Westmeath. The successful candidate will have a minimum of 1 years’ administration/medical secretary experience within a GP setting in Ireland, and will be trained in understanding Irish primary care systems, GMS/DVC processes, and HSE reporting requirements.

We are open to both full-time and part-time applications for this role.

Key Responsibilities

1. Operations

• Assist in daily running of the practice to ensure smooth, efficient operations.
• Ensure compliance with HSE, GDPR, HIQA (where applicable), and other regulatory requirements.
• Implement and maintain effective administrative systems and procedures.
• Support GPs and clinical staff in delivering high-quality patient care.
• Manage supplier relationships and service contracts.

2. Reception & Front-of-House Oversight

(Hands-on involvement required where necessary)

• Answer and manage incoming phone calls in a professional manner.
• Record messages accurately and pass to the relevant GP or staff member.
• Accept and record patient payments (cash, card, online where applicable).
• Ensure correct verification of GMS/DVC eligibility and private patient payments.

3. Secretarial & Administrative Duties

• Manage practice appointment scheduling and capacity planning.
• Make and amend practice appointments using Socrates.
• Issue letters, medical certificates, referral letters, and reports.
• Follow up on results, hospital correspondence, and reports.
• Ensure timely scanning, coding, and processing of all clinical documentation.
• Maintain accurate patient records in compliance with GDPR.

6. General Practice Duties

• Attend work at agreed days and times.
• Participate in management meetings and contribute to practice planning.
• Support quality improvement initiatives and operational efficiency projects.
• Undertake additional duties appropriate to the role as required.

Essential Requirements

• Minimum 1 year administration/medical secretary experience GP practice in Ireland.
• Good IT skills (Microsoft Office, email systems, secure document handling).
• Excellent communication skills (verbal and written).
• Highly organised
• Ability to work independently

Personal Attributes

• Professional and discreet.
• Patient-focused and service-driven.
• Detail-oriented with high standards of accuracy.
• Calm under pressure.

If you feel you meet the above criteria, we would love to hear from you.

Pay: €30,000.00-€35,360.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Work Location: In person