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Job Post Details

Career Path Consultant
Dublin, County Dublin
•
Hybrid work
Up to €42,000 a year
Full-time

Job details

Up to €42,000 a year
Work from home
Full-time
Hybrid work in Dublin, County Dublin

Full job description

Career Path Consultant

Job Summary:

  • Contract Type: Full-time, Permanent
  • Location: Hybrid remote in Dublin, County Dublin
  • Salary: €42,000 per annum

Please note: This position does not offer sponsorship for overseas applicants and requires a valid Employment Permit. Applicants without the relevant experience will not be considered.

About the Role

At Portobello Institute, everything we do is focused on helping people move forward in their careers.

We are looking for a Career Path Consultant to assist prospective students in identifying and pursuing meaningful career paths through education.

This role involves providing structured, personalised consultations that delve into each student's background, motivations, and professional goals. Based on these discussions, the Career Path Consultant recommends suitable learning pathways and programs within Portobello Institute.

By adopting a consultative, career guidance-focused approach, the Career Path Consultant takes ownership of their programme portfolio, proactively engages prospective students, supports informed decision-making, and contributes towards agreed enrolment targets while ensuring every learner receives honest, personalised guidance aligned to their long-term ambitions.

What You Will Do

The Career Path Consultant owns the prospective student journey from first enquiry through enrolment, ensuring each student receives informed guidance aligned with their career goals to the point of handing over to the student admin teams.

Your responsibilities will include:

  • Career-focused consultations with prospective students.
  • Take ownership of an allocated programme portfolio, proactively managing prospective students from enquiry through to enrolment.
  • Guidance on educational pathways and career progression.
  • Matching student motivations with appropriate programmes.
  • Supporting informed decision making for applicants.
  • Build trust and rapport with the Portobello Team.
  • Work towards agreed individual and team enrolment targets through consistent, high-quality engagement.
  • Represent Portobello Institute at outreach activities including open days, webinars, building tours, school visits, exhibitions and information events.
  • Use initiative to proactively contact warm leads, graduates, inactive enquiries and prospective students where appropriate.
  • Maintaining accurate records of consultations and student motivations.
  • Contributing to enrolment outcomes through high-quality advisory support.
  • Enhancing the overall admissions experience through personalised engagement.
  • Identify opportunities to improve student engagement, conversion and overall learner experience through proactive thinking and continuous improvement
  • The role operates at the intersection of student guidance, admissions, and career pathway advice.

Collaboration & Internal Partnerships

Work closely with:

  • Admissions Manager – performance direction and coaching
  • Academic Programme Leads & Tutors – programme insights and reassurance for applicants
  • Marketing Team – sector insights, alumni stories, and content that supports guidance
  • Student Admin Teams – smooth transition after enrolment
  • Finance – supporting students with fees, invoicing, and payment assistance

CRM, Administration & Quality

  • Maintain high‑quality, accurate records of consultations, motivations, and recommended pathways.
  • Document all enquiry interactions and updates within the CRM.
  • Contribute to monthly enrolment targets through strong advisory practice.
  • Provide clear communication and resolve issues where possible on first contact.

The Person

You are someone who genuinely enjoys understanding people — their stories, motivations, and ambitions. You ask thoughtful questions, listen deeply, and provide grounded, honest guidance.

Skills and Experience

Essential:

  • Excellent verbal and written communication skills.
  • Ability to conduct structured, consultative conversations that explore motivations, goals, and career ambitions.
  • Strong active listening and questioning skills.
  • Demonstrates initiative in identifying opportunities to engage prospective students and improve recruitment outcomes.
  • Takes ownership of individual performance while contributing positively to team targets.
  • Comfortable working in a target-driven environment and proactively managing workload to achieve agreed objectives.
  • Ability to interpret individual motivations and align them with appropriate education and career pathways.
  • Ability to explain career progression routes, qualification pathways, and professional outcomes.
  • Ability to build trust and rapport with prospective students.
  • Strong interpersonal and influencing skills that support confident decision-making.
  • Strong organisational skills with the ability to manage multiple enquiries and follow-ups.
  • Ability to maintain accurate records within CRM systems and databases.
  • Ability to assess student readiness and identify the most appropriate learning pathway.
  • Ability to support students in overcoming uncertainty or decision barriers.
  • Ability to work collaboratively with academic teams, marketing, financial and admissions support staff.
  • Willingness to share insights and best practices within the admissions team.
  • Student centred and ethical approach to guidance.
  • Commitment to continuous professional development and staying informed about sector trends.
  • Shows curiosity about people’s backgrounds, ambitions, and motivations, using thoughtful questioning to uncover the most suitable pathways.
  • Committed to providing honest, responsible advice that prioritises the student’s best interests and long-term success. Adaptability · Comfortable working in a dynamic environment and adapting conversations to the needs of different individuals and career stages.

Recommended to have:

  • Knowledge of Third Level Education sector.
  • Experience conducting structured consultations or advisory conversations.
  • Familiarity with HubSpot or similar CRM systems.
  • A QQI Level 6 qualification or higher.

About Portobello Institute

Portobello Institute is a small Institute with big ambitions. Our mission is to make education accessible, personalised, and meaningful. We pride ourselves on knowing every student — and every team member — by name and by ambition.

Our culture is collaborative, agile, values‑driven, and ambitious. We believe the impossible is possible. If you are passionate about helping people change their lives through education, you will thrive here.

What We Offer

  • A collaborative and supportive team environment
  • Opportunities for learning and career development
  • Hybrid or work‑from‑home options.
  • The opportunity to make a meaningful impact on student and staff experience
  • Strong visibility across the Institute

Salary & Bonus Information

  • Salary: €42,000 per annum
  • Bonus: Up to €12,000 pro rata per year

Equal Opportunities

Portobello Institute is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive, values driven and respectful workplace.

Job Type: Full-time

Pay: Up to €42,000.00 per year

Benefits:

  • Work from home

Application question(s):

  • Do you have experience conducting structured consultations, advisory conversations, or similar discussions where you explored someone’s motivations, goals, or background? Please provide details.
  • Have you worked in a target-driven or performance-focused environment where you were responsible for managing a pipeline of enquiries or clients? Please provide details.
  • Do you have experience using a CRM system to record interactions and manage multiple enquiries at once? Please provide details.
  • This role requires proactive engagement, including outbound calls and meaningful conversations with prospective students. Are you comfortable with this? Please provide details.

Work authorisation:

  • Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin

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