Cork Restaurant Group jobs

We are recruiting for the role of a Full time Food & Beverage Assistant to join our team in the Cork International Hotel located in Cork Airport Business Park.

As a member of our Food & Beverage team, you will help create a welcoming and enjoyable experience for our guests while maintaining the high standards of the Trigon Hotel Group.

Your responsibilities will include:

• Reporting for duty on time and wearing the correct uniform.
• Preparing the restaurant and service areas before each shift.
• Setting tables according to the required standards.
• Ensuring service stations are clean, organised, and fully stocked.
• Preparing mise en place for upcoming shifts.
• Serving food and beverages in the restaurant, bar, meeting rooms, and banqueting areas.
• Taking guest orders, processing billing, and completing end-of-shift cash-ups.
• Providing professional and friendly service during events and functions.
• Maintaining cleanliness and organisation in all Food & Beverage areas.
• Assisting with linen stock control and general tidiness of the working areas.
• Communicating hotel services and facilities to guests when required.
• Responding to guest queries or concerns in a professional manner and reporting them to management.
• Ensuring guests' needs are met and delivering excellent customer service at all times.

Health, Safety & Standards

• Maintaining high standards of personal hygiene and grooming in line with company guidelines.
• Following all hygiene and food safety regulations.
• Ensuring all health and safety procedures are followed.
• Reporting accidents, incidents, or damage where necessary.
• Ensuring fire exits and routes remain clear at all times.
• Participating in fire drills and safety procedures.

Team & Development

• Attending departmental meetings and training sessions as required.
• Supporting your colleagues and contributing to a positive team environment.
• Carrying out any additional duties assigned by management to support the smooth running of the department.

The ideal candidate:

• Previous experience is welcomed
• Warm, positive personality with genuine interest in guest care
• Team player and also willing to use own initiative when needed
• Available to work weekdays and weekends (day and evening shifts)

Benefits:

• Competitive rate of pay
• Relocation Assistance
• Access to our Company Pension Scheme
• Death in Service Benefit
• Employee referral bonus
• Friends & Family discounts across our restaurants
• Special rates in our hotel accommodation
• Paid internal and external training days
• Access to Trained Mental Health First Aiders
• Team Member Social & Wellbeing Events
• Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
• Meals on Duty
• Assistance with Leap Cards