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    • You’ll learn how contracts, service levels and performance management work in a real business environment.
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    • Complies with all corporate accounting procedures.
    • Provides excellent customer service to all employees.
    • Understands the brand's service culture.
    • Liaise with catering, cleaning, security, AV and other service providers.
    • Strong customer service focus with a professional approach.
    • The role is ideal for someone with experience in workplace coordination, customer service, events, hospitality, facilities support or corporate services who…
    • Vendor Management: Oversee vendor and supplier teams, KPI performance, contract negotiations, service level agreements and performance reviews to optimise…
    • KSG Catering Services* is a well-established hospitality and catering provider in Ireland, operating across corporate, healthcare, education and premium travel…
    • Customer Experience: Provide warm, welcoming, and attentive service to all customers.
    • Our Brand Representatives bring our store experience to life—engaging…
    • Data‑Driven Performance Utilize analytics and user feedback to continuously iterate on food offerings, space design, and service delivery, ensuring measurable…
    • Assist catering sales on all special menus and price structures.
    • Up to 20 days of paid vacation per year, based on classification and length of service.
    • Dublin Central Kitchen is a development kitchen and corporate catering facility driven by experienced restaurant chefs with a passion for food.
    • Respond to day-to-day requests from corporate guests using the meeting facilities.
    • Set up and assist with catering equipment, audiovisual (A/V) equipment, and…
    • Providing excellent service to clients.
    • Hospitality expertise (understanding guest flow, service standards).
    • Coordinating with departments (banqueting, catering…
    • Strong customer service, communication, negotiation, and corporate networking skills.
    • To plan, organise, control, and review all M&E service and systems to…
    • Direct experience in corporate event planning or large-scale catering management.
    • Working knowledge of dietary requirements, allergen standards, and corporate…
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    • Ideally a recent background with the corporate contract catering sector.
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Workplace Experience Manager
TikTok
(part of ByteDance)
·
3.3
Dublin, County Dublin
Hybrid work
Part-time, Internship

Job details

Here’s how the job details align with your profile.

Job type

Part-time
Internship

Full job description

Corporate Functions

Workplace Experience Manager

Location
:

Dublin

Employment Type
:

Regular

Job Code
:

A84220A

Responsibilities

The Workplace Services team takes the lead in developing an exceptional workplace experience across our regional offices. They drive workplace strategy, optimise performance, and enhance productivity and cost-efficiency. Through innovative programs and initiatives, they create a unique and user-centric workplace journey. They collaborate with cross-functional teams to maximise space utilisation and efficiency for all workplace users. The team also oversees essential services and continuously evolves its approach to elevate the company culture and foster a vibrant work environment.

Responsibilities
This role is a great opportunity to build a broad foundation in workplace operations, project management, business partnerships, data analysis and supplier management. You’ll work with experienced teams across the business, take ownership of meaningful projects and develop skills that can support a long-term career in workplace, operations or business management.

  • Run Great Workplace Services: Work with our workplace partners and service teams to help keep offices running smoothly. You’ll support everything from maintenance requests and service tickets to office communications, employee forums and day-to-day workplace operations.
  • Work with Partners & Suppliers: Build relationships with external vendors and suppliers, track service performance and help ensure we receive high-quality, reliable services. You’ll learn how contracts, service levels and performance management work in a real business environment.
  • Manage Budgets & Resources: Help track budgets, expenses, supplies and inventory. Use data to identify opportunities to save money, improve processes and make sure offices have what they need.
  • Create a Great Employee Experience: Put yourself in the employee’s shoes and look for ways to make the workplace more welcoming, useful and enjoyable. Partner with teams such as Catering, Real Estate & Facilities, EHS, Physical Security and IT to improve how people experience our spaces.
  • Turn Data into Ideas: Collect and analyse information, create simple reports and identify trends or opportunities. Use what you learn to recommend practical improvements and help the team make better decisions.
  • Own & Support Projects: Get involved in projects from start to finish, from office moves and workplace programmes to regional events. Help coordinate timelines, track actions, communicate updates and make sure projects get delivered.
  • Bring Ideas & Keep Improving: We’re looking for someone who is curious, proactive and enjoys figuring things out. Challenge the way things are done, bring new ideas and help us find smarter ways to deliver workplace services and improve the employee experience.
Qualifications

Minimum Qualification(s)
  • A Bachelor’s degree.
  • Strong organisational, communication and problem-solving skills.
  • Curious, proactive and eager to learn and take on new challenges.
  • Comfortable working with data, sheets and basic reporting.
  • Able to manage multiple priorities and work effectively with different teams.
  • Team player with a positive, solutions-focused mindset.
  • Ability to work from the office five days a week and travel internationally as required by the business.
Preferred Qualification(s)
  • Relevant internship, part-time work, university projects or extracurricular experience.
  • Experience or potential to act at a regional level to influence and drive decisions and programmes.
  • IFMA, BOMA, CoreNet, PMP, or other industry-equivalent certifications preferred.
Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.



We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.





Diversity & Inclusion



TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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