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    • Handle customer interactions via phone and email, ensuring a consistent, high-quality service.
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    • This position communicates with customers in order to solve billing issues while providing excellent customer service.
    • Experience in customer service, or related field.
    • Contribute ideas to improve processes and customer satisfaction metrics.
    • 23 Day's Annual Leave.
    • Monitor support metrics, including ticket volumes, response times, refunds, cancellations, and customer satisfaction, where data is available.
    • This position problem solves and conducts basic research into customer inquiries.
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    • 3+ years' experience in customer service, technical support or a contact centre.
    • As a Customer Service Representative, you'll be the first point of contact for…
    • Maintain accurate customer records and update account information.
    • Process customer payments and assist with account queries where required.
    • Customer service: 2 years (required).
    • Exceptional customer service skills, confident and professional.
    • Discreet in handling confidential information and adept…
    • Customer Feedback:* Actively listen to customer feedback, gathering valuable insights to improve our products/services and customer experience.
    • Customer service : 2 years (preferred).
    • The Customer Service Representative interacts directly with other departments to monitor customer complaints, production…

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Job Post Details

Shop Assistant
Dublin, County Dublin
€14.50 an hour
Full-time

Job details

€14.50 an hour
Life insurance, Bike to work scheme
Full-time
Day shift
Dublin, County Dublin

Full job description

Company Description


Title: Shop Assistant

Location: Beaumont Hospital

Salary: €14.50 per hour

Hours: 37.5 hours per week

Benefits:

  • 20 days holiday increasing with length of service
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering assistant who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a person who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!


Additional Information


For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

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