Customer Service Executive jobs

Career Vision Recruiters seek an experienced Wedding & Event Executive, this is an excellent opportunity for someone with experience in the events and hospitality industry to join the team of this sunning hotel property in Meath.

Duties and Responsibilities of the Role:

· Meet with prospective couples and event organizers to understand their visions, preferences, budgets, and any specific requirements for weddings and events.

· Present and recommend available wedding and event packages offered by the hotel, tailoring options to suit clients' needs and preferences.

· Provide tours of available event spaces within the hotel, showcasing amenities and features that align with clients' preferences.

· Recommend and coordinate with preferred vendors, including caterers, florists, photographers, musicians, decorators, and any other event service providers.

· Negotiate contracts with vendors, review terms, and ensure all details are accurately documented.

· Assist in the overall planning process for weddings and events, including developing timelines, layouts, and seating arrangements.

· Help clients create and manage their budgets for weddings and events, providing cost estimates and tracking expenses related to the hotel's services.

· Oversee all aspects of wedding and event days, including coordinating with hotel departments, managing event setup, and ensuring a seamless flow of activities.

· Maintain regular and open communication with clients, providing updates and addressing any concerns throughout the planning process.

· Coordinate and lead wedding rehearsals or event walkthroughs to ensure everyone involved understands their roles and responsibilities.

· Greet and assist guests during weddings and events, providing directions and answering any questions related to the hotel's services.

· Collaborate with the hotel's events and banquet teams to ensure event spaces are set up according to clients' specifications and in a visually appealing manner.

· Act as the point of contact for any issues or emergencies that may arise during weddings and events, promptly resolving them discreetly.

· Conduct post-event follow-up with clients to gather feedback, express gratitude, and ensure their overall satisfaction.

Requirements for the role:

· Minimum 1 year’s previous experience in wedding planning, event coordination, or a related role within the hospitality industry.

· Strong organisational and time-management skills to handle multiple weddings and events simultaneously.

· Excellent communication and interpersonal abilities to work effectively with clients, vendors, and hotel staff.

· Attention to detail and a commitment to ensuring flawless execution of weddings and events.

· Flexibility to work irregular hours, including evenings and weekends, based on event schedules.

· Knowledge of wedding and event trends, traditions, and industry best practices.

· Customer-centric mindset and a genuine passion for creating memorable experiences for clients and their guests.

If you feel you are the right person for this role and would like to be considered, please contact Stuart through the link below

INDHOS

Job Types: Full-time, Permanent

Pay: €36,000.00-€42,000.00 per year

Work Location: In person