Customer Service jobs in Blanchardstown, County Dublin

Back office Sales Administrator at one of Europe's leading online retail groups (ft, 40.5 hours/week).

*****Relocating to Furry Park Santry from Finglas in September 2026*****

Are you a salesperson with a year or two of relevant outbound experience? Would you like to be part of a close-knit team and work on challenging projects? If so we're looking for you to join 123ink.ie in our Dublin office.

We recently set up a new Outbound Sales Department and we want more energetic, ready-to-go salespersons to join our team.

You're right for this role at 123ink.ie because .....

• You have a minimum of 1-2 years of experience as a Backoffice Sales Agent or similar.
• You have a minimum of 1-2 years exceeding targets.
• You’re happy to mine our client database to drive sales growth
• You want to become completely familiar with our products and our pricing strategy.
• You promote sales and marketing activity via marketing campaigns, mail shots, sales blitzes, social and other media.
• You provide timely, competitive quotes to clients.
• You provide timely feedback to senior management regarding performance.
• You maintain accurate records of all pricings, sales, and activity reports.
• You assist with promotional presentations undertaken by the company.
• You adhere to all company policies, procedures and business ethics codes.

As part of your job you'll .....

• Work with our Customer Service and Warehouse teams to ensure new clients receive excellent service and are encouraged to order from us again.
• Deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.
• Mange the back-office sales tasks.
• Meet daily targets .
• Meet daily with Business Development colleagues and/or the General Manager.

And you have the following skills and qualifications…

• Excellent spoken and written English.
• Willingness to work hard and quickly learn our business model.
• Recent success at Leaving Cert or primary degree level.
• Proven ability to drive sales activity and revenue.
• Knowledge of MS Office and an ability to learn our CRM and ERP packages.

And in return, here's what you can expect from us…

• A rewarding job in a thriving, vibrant company.
• A competitive salary and benefits.
• Uncapped earning potential.
• Great local and international colleagues.
• Training opportunities and room for personal development.
• Weekly incentivises.
• Company Trip.

Why work at 123ink.ie?

• You'll work in a dedicated and energetic team where your personal contribution is valued.
• You'll work in an international company and be in daily contact with colleagues within the group (we've around 700 hundred colleagues across Europe).
• We believe in a good work/life balance.
• We are a dynamic company with an informal work environment.
• We embrace new ideas and technologies both in Ireland and the rest of Europe, we're growing fast, so there are lots of career opportunities.

123ink.ie is part of the wider 123ink group of companies operating across Europe (Benelux, Spain, UK, Netherlands, Ireland, Sweden and Poland). The group has in excess of 7 million clients in Europe. To cope with our continued growth, we recently even opened our own production facility in China! The biggest shop in our group, 123inkt.nl is one of Europe's top-20 online retailers in the printer and office supplies space and is Holland's market leader in that sector. Each of our shops, regardless of the country, offers competitive pricing, best-in-class delivery times, great service and expert advice.

123ink.ie is one of Ireland's biggest and best suppliers of printer consumables. Founded in Dublin in 2006, we've over 450,000 clients around Ireland and we continue to grow stronger each year. This is the result of our business strategy whereby our customers are central to all that we do.

Our goal is to be THE biggest and best in the coming 5 years and we've plenty of room here for expansion and growth. Right now, we're looking for a few motivated, intelligent, self-starters to learn everything about our company and business and take on a myriad of exciting projects in many different areas. Our intention is that the successful candidates will take the lead role in various departments over time and then progress to senior management roles. Maybe you're the right person for us?

Would you like to know more about the position or about our sister companies?

Job Type: Full-time

Pay: €32,000.00 per year

Work Location: In person