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Customer Service jobs in Dublin, County Dublin

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    • We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!
    • View all Excel Aviation jobs - Dublin jobs - Customer Service Representative jobs in Dublin, County Dublin
    • Salary Search: Customer Service Agent salaries in Dublin, County Dublin
    • Experience providing customer care and delivering great customer service but this is not essential.
    • You will work onsite and report into the Assistant or Store…
    • Passionate about delivering excellent customer service.
    • As part of this process, the company is obligated to conduct a specified due diligence procedure to…
    • Holiday entitlement that increases with service.
    • Generous colleague discount scheme, some of which can be shared with your family and friends!
    • Previous experience in customer service or a sales-focused role (preferred).
    • From assisting with ticket purchases to providing route information, you'll ensure…
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    • Monthly allowance for cell phone and internet.
    • Monthly allowance to dogfood the app.
    • 16 weeks of paid parental leave + one month gradual return to work *company…
    • By going the extra mile, you will boost customer satisfaction to drive sales.
    • A dedicated restaurant welfare budget for healthy snacks, drinks, and extra support during busy times.
    • Manage reservations, walk-ins and waiting lists during…
    • Completed commercial or comparable education (e.g. training as a retail sales assistant).
    • Strong customer and service orientation.
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    • Understanding of store operations & customer service skills from previous retail experience.
    • You'll have the opportunity to provide customers with high-level…
    • Use trend data to support continuous service improvement.
    • Autonomy to manage services and drive quality improvement.
    • Coordinate absences and emergency cover.
    • Support extra campaigns + customer service when needed.
    • Active CSR, Wellness, and Social initiatives plus great social events.
    • Smash daily + weekly KPIs.
    • Keep every conversation compliant and above board.
    • One Saturday per month, with a day off during the week.
    • You will support new and existing customers by phone…
    • Our team works closely with brands, retailers, and agencies to translate creative concepts into practical, manufacturable, and cost-effective display solutions.
    • One paid volunteer day each year.
    • Passionate about delivering exceptional customer service and creating memorable experiences.

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Job Post Details

Customer Service Agent - job post

Excel Aviation
Dublin, County Dublin
€31,000–€32,000 a month - Full-time

Job details

Pay

  • €31,000–€32,000 a month

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Evening shift
  • Holidays

Location

Dublin, County Dublin

Benefits

Pulled from the full job description

  • Free or subsidised travel
  • Employee discount
  • Bike to work scheme

Full job description

Customer Service Agent Ryanair

Excel Aviation Dublin, CO. Dublin

We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!

Dreaming of spontaneous European getaways?

With amazing flight benefits, you can jet off to a multitude of European destinations using your highly discounted Staff Travel fares.

Here's what you get:

  • Exclusive access to discounted flights across Europe
  • Flexibility to travel around your days off
  • Explore new cities, cultures, and experiences without breaking the bank
  • Seamless booking process for hassle-free travel

Whether it's a weekend getaway or a spontaneous adventure, our flight benefits make travel affordable and accessible.

Let's Dive into Your Adventure: Key Responsibilities

  • Assisting Passengers: Help passengers breeze through check-in and bag drop. Assist passengers with all their needs and take on any other thrilling challenges that come your way, making their experience as seamless as possible.
  • Flight Boarding: Ensure our passengers get on board safely and right on time.
  • Shift-Based Role: Work in shifts aligned with our flight schedule, including evenings, weekends, and holidays, assisting passengers on their holidays and short breaks year round.

Why Join Our Client's Crew? Adventure Awaits!

  • Competitive Salary: Earn up to 31,000 p/a Year 1 and 32,000 p/a Year 2, inclusive of performance-related bonuses, recognizing your dedication and hard work.
  • Fixed Roster Pattern: Enjoy a balanced lifestyle with our fixed 4 days on and 2 days off roster, providing stability and work-life balance.
  • Staff Discounts: Exclusive discounts at The Loop, Dublin Airport's premier retail destination, enriching your airport experience with savings and perks.
  • Training and Growth: Embark on a journey of personal and professional development through our tailored training programs, building a career in Europes biggest airline.

Join our Client's team and unlock your potential and growth opportunities. Your journey to success starts here!

Job Types: Full-time, Permanent

Pay: 31,000.00 year 1 and 32,000 year 2

Job Types: Full-time, Permanent

Benefits:

  • Bike to work scheme
  • Employee discount

Education:

  • Leaving Certificate (preferred)

Work authorisation:

  • Ireland (required)

Work Location: In person

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