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Shopper Insights Client Associate - job post

dunnhumby
(part of Tesco)
3.9 out of 5 stars
Dublin, County Dublin

Location

Dublin, County Dublin

Full job description

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.


We're looking for a Shopper Insights Client Associate to join our team and help deliver customer-first insights and solutions to our clients. In this role, you'll support collaboration between retailers and suppliers, driving mutual growth through a deeper understanding of customers.

Key responsibilities in the role:

  • Build strong relationships with client counterparts and work on-site as needed.
  • Support delivery of client account plans and high-quality deliverables.
  • Use dunnhumby tools and analysis to create impactful presentations and insights.
  • Assist with upselling and cross-selling opportunities.
  • Collaborate across Shopper Insights, Retail, and Media teams.
  • Deliver training on dunnhumby products and solutions.
  • Measure ROI and value creation for clients.
  • Contribute to case studies and best practice sharing.

What we expect from you:

  • Basic understanding of the CPG industry.
  • Strong stakeholder management and client relationship skills.
  • Ability to interpret data and tell compelling insight stories.
  • Knowledge of consulting, delivery, and category management principles.
  • Excellent presentation and communication skills.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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