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Software Sales Account Manager - French Territory
City Gate Park, Gate Mahon, Cork, County Cork
Full-time

Benefits

Pulled from the full job description
Annual leave

Full job description

Overview:

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

We are seeking a results-driven Software Inside Sales Rep to focus on selling our Data Operations and Data Intelligence solutions covering French markets. In this role, you will be responsible for new business through the channel within the existing customer base as well as winning business with new logos. You will serve as the primary liaison between Quest Software focused on Commercial accounts under circa 1 billion revenue.

Responsibilities:
  • Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the French markets.
  • Create and execute a territory plan, including targeted account plans and strategic action plans
  • Develop the region quickly using past experiences and networks.
  • Manage complex sales involving large companies and multiple products across business units with accurate forecasting.


Client Relationship Management

  • Develop and maintain strong, long-term relationships with key stakeholders within your accounts to ensure cross-sell opportunities, and across the partner landscape.
  • Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies.
  • Develop and maintain relationships with local partners to define strategic action plans.
  • Availability to travel when needed to customers, partners, marketing, and team events.


Sales Execution & Performance

  • Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP +20%) through channel first strategy.
  • Schedule between 15–20 meetings per week.
  • Find, develop, and close sales opportunities through a structured sales process.
  • Lead the sales process and utilize all available resources including inside sales, technical pre-sales, and marketing.


Market Insight & Reporting

  • Analyze market and industry trends to identify potential growth opportunities.
  • Monitor account performance metrics and prepare regular reports on account development.
  • Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies.
Qualifications:
  • Proven experience as a Sales Representative in the data management, software, or IT industry.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proficiency in CRM software and account management systems.
  • Strong channel management experience.
  • Fluent in English and French


Preferences

  • Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.


#IrishJobs


Company Overview
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest
At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:
  • Competitive pay, annual bonuses, and top-performer recognition.
  • Comprehensive health, family, and retirement benefits.
  • Flexible work options, generous PTO, and wellness programs.
  • Professional growth through learning platforms, mentorship, and leadership programs.
  • Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Come join us. For more information, visit us on the web at
Quest Careers | Innovate. Collaborate. Grow.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.
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