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    • 2+ years in a customer support role, ideally supporting a software product.
    • Manage and resolve support tickets via our help desk.
    • Log customer interaction on the relevant database/system to create customer cases.
    • Provide advice, information and technical support to customers contacting the…
    • Provide superior customer service while identifying and prioritising customer needs.
    • Closing Rental Agreements for returning customers.
    • Previous experience in a customer service, customer support, or administration role.
    • Act as the main point of contact for customers, providing professional and…
    • Able to work independently, solve problems and deal patiently with customers.
    • The CSR role will provide a professional and comprehensive booking and enquiry…
    • Assist and educate customers in navigating support pages, software downloads, and license key functions.
    • You'll play a crucial role in analyzing non-technical…
    • Assist and educate customers in navigating support pages, software downloads, and license key functions.
    • You'll play a crucial role in analyzing non-technical…
    • We are seeking candidates with solid experience in customer operations, technical support or service coordination roles, who are comfortable taking…
    • Has strong experience in customer service, contact centre, service desk, fleet support or similar operational environments.
    • At least three years of experience in customer technical support would be an advantage but not necessary.
    • Excellent interpersonal and customer service skills.
    • Develop positive and productive relationships with cross-functional teams, acting as a strong representative of our team internally and as an internal advocate…