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Customer Support jobs in Balbriggan, County Dublin

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    • Full training and ongoing support.
    • Strong customer service and communication skills.
    • Greet customers warmly and assess their vehicle service needs.
    • Full training and ongoing support.
    • Strong communication and customer service skills.
    • Updating CRM records and maintaining accurate customer data.
    • The successful candidate will provide administrative support to our sales team, ensuring customer orders are processed accurately and efficiently while…
    • This is a vital role in our 24/7 control room, where you'll monitor and respond to alarms, ensuring rapid assistance for primarily elderly and vulnerable…
    • Responding to customer queries and requests in a timely manner while providing the highest standards of customer service.
    • Contributing to continuous improvements in customer service processes and operational efficiencies.
    • The successful candidate will play a key role in managing…
    • Must be confident when dealing with customers.
    • Capable of replying to emails, Whatsapp messages and phone calls.
    • Reliable with good time keeping skills.
    • As a Trainee Service Advisor, you will support our experienced Service Advisors in delivering a seamless, professional, and premium service experience to our…
    • Support payment processing and resolve customer queries.
    • Build strong relationships with customers across construction and trade sectors.
    • Our innovative solutions and outstanding customer experiences enable our customers to run their businesses efficiently and serve their customers brilliantly.
    • Greet and assist customers with professionalism and empathy.
    • Complete and maintain accurate sales and customer interaction records.
    • Strong communication and interpersonal skills with a customer-first mindset.
    • Proactively identify opportunities to enhance the customer experience and recommend…
    • You will have excellent customer service and have confidence in approaching new businesses.
    • The ideal candidate will have a proven a strong drive to succeed and…
    • Passion for delivering top-quality customer experiences.
    • Addressing customer feedback professionally to maintain excellent service standards.
    • Full training and ongoing support.
    • Engage with potential customers at their homes.
    • Drive to assigned areas using your own car.

Job Post Details

Customer Service Advisor - job post

Service Stop Ltd
Ballyboughal, County Dublin
€35,000–€40,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • €35,000–€40,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Ballyboughal, County Dublin

Benefits

Pulled from the full job description

  • Bike to work scheme
  • On-site parking

Full job description

Job Type - Service Advisor

Location - Westpalstown, North Co. Dublin

€40,000 per year + bonuses

Service Stop Garage is a trusted name in automotive repair and maintenance, known for honest service and quality workmanship. We're growing and looking for a friendly, organised Service Advisor to be the face of our garage and the first point of contact for our customers. As our Service Advisor, you'll be the bridge between our customers and our technicians. You'll greet customers, listen to their vehicle concerns, recommend services, provide accurate estimates, and keep everyone informed throughout the repair process. If you love working with people and have a passion for the automotive industry, we want to hear from you.

What You Will Do

  • Greet customers warmly and assess their vehicle service needs
  • Write up detailed and accurate repair orders.
  • Communicate with technicians to diagnose issues and determine necessary repairs
  • Provide customers with clear explanations of recommended services, costs, and timelines.
  • Prepare and present accurate estimates and invoices
  • Follow up with customers on vehicle status and any changes to service plans.
  • Upsell additional services and maintenance when appropriate.
  • Maintain strong relationships to encourage repeat business and referrals.
  • Handle scheduling and appointment coordination.
  • Process payments and close out invoices.

What We're Looking For

  • Previous experience as a Service Advisor is preferred but not essential, as full training will be provided to the right candidate.
  • Strong customer service and communication skills.
  • Basic knowledge of automotive systems and repair terminology.
  • Ability to multitask in a fast-paced environment.
  • Confident using computer systems and garage management software.
  • Positive attitude, professionalism, and a team-first mindset.

What We Offer

  • Competitive pay plus performance incentives.
  • A supportive team environment and opportunities for growth.
  • Full training and ongoing support.
  • Monday to Friday schedule with a 4.5 - day working week, providing excellent work-life balance.
  • Modern workshop and office with up to date systems and technology.

How to Apply

Ready to join the Service Stop Garage team? Apply now with your CV, or stop by in person to introduce yourself.

Contact Details

  • Info@servicestop.ie

Pay: €35,000.00-€40,000.00 per year

Benefits:

  • Bike to work scheme
  • On-site parking

Work Location: In person

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