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Customer Support jobs in Balbriggan, County Dublin

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    • Full training and ongoing support.
    • Strong communication and customer service skills.
    • Updating CRM records and maintaining accurate customer data.
    • Full training and ongoing support.
    • Strong customer service and communication skills.
    • Greet customers warmly and assess their vehicle service needs.
    • The successful candidate will provide administrative support to our sales team, ensuring customer orders are processed accurately and efficiently while…
    • Strong communication and interpersonal skills with a customer-first mindset.
    • Proactively identify opportunities to enhance the customer experience and recommend…
    • Responding to customer queries and requests in a timely manner while providing the highest standards of customer service.
    • You'll spend your time out in the field, meeting new people, building relationships, and working towards achievable sales targets with the support of an…
    • This is a vital role in our 24/7 control room, where you'll monitor and respond to alarms, ensuring rapid assistance for primarily elderly and vulnerable…
    • Contributing to continuous improvements in customer service processes and operational efficiencies.
    • The successful candidate will play a key role in managing…
    • Support payment processing and resolve customer queries.
    • Build strong relationships with customers across construction and trade sectors.
    • Our innovative solutions and outstanding customer experiences enable our customers to run their businesses efficiently and serve their customers brilliantly.
    • Greet and assist customers with professionalism and empathy.
    • Complete and maintain accurate sales and customer interaction records.
    • You will have excellent customer service and have confidence in approaching new businesses.
    • The ideal candidate will have a proven a strong drive to succeed and…
    • You will play an important role in helping customers understand the benefits of the products and services available to them while delivering a positive customer…
    • Full training and ongoing support.
    • Engage with potential customers at their homes.
    • Drive to assigned areas using your own car.
    • Passion for delivering top-quality customer experiences.
    • Addressing customer feedback professionally to maintain excellent service standards.

Job Post Details

Service Booker/ Receptionist - job post

Malones Toyota Navan and Drogheda
Drogheda, County Louth
€27,000–€32,000 a year - Full-time

Job details

Pay

  • €27,000–€32,000 a year

Job type

  • Full-time

Location

Drogheda, County Louth

Benefits

Pulled from the full job description

  • Company pension
  • On-site parking

Full job description

Malones Toyota Drogheda is seeking an organised, customer-focused Service Booking Administrator and Receptionist to join our busy team. This role is ideal for someone with excellent communication skills, strong attention to detail, and the ability to manage customer bookings while supporting the smooth running of our service department.

Key Responsibilities:

  • Welcoming customers and providing a professional, friendly experience
  • Managing service bookings and appointment scheduling
  • Handling incoming calls, emails, and customer enquiries to all departments
  • Maintaining and updating the MRS system accurately
  • Coordinating with service advisors, technicians, and other departments
  • Preparing and managing daily service schedules
  • Following up with customers regarding bookings, reminders, and updates
  • Updating CRM records and maintaining accurate customer data
  • Supporting general administration tasks within the service department
  • Ensuring excellent customer service standards at all times

The Ideal Candidate Will Have:

  • Strong communication and customer service skills
  • Excellent organisational skills with good attention to detail
  • Previous administration, service, or motor industry experience preferred
  • Good IT skills and confidence using computer systems
  • Experience with MRS or similar dealership systems would be an advantage
  • Ability to prioritise workload in a busy environment
  • A positive attitude and willingness to work as part of a team

What We Offer:

  • A friendly and supportive working environment
  • Opportunity to develop within an established dealership
  • Full training and ongoing support
  • A varied role within a busy automotive service team

Pay: €27,000.00-€32,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Ability to commute/relocate:

  • Drogheda, County Louth: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

  • Drivers License (required)

Location:

  • Drogheda, County Louth (required)

Work Location: In person

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