Customs jobs in Shannon, County Clare

Experienced Air Freight Coordinator

Location: Birdhill, Co. Limerick
Job Type: Full-Time, Permanent

About Aqua-Trans International

Aqua-Trans International Ltd has been providing end-to-end supply chain solutions since 1993 and is one of Ireland's leading freight forwarding and logistics providers. With offices in Limerick, Dublin and Cork, we deliver tailored Air, Ocean, Road Freight, Customs Brokerage and Supply Chain solutions to some of the world's most successful companies.

Due to continued growth, we are seeking an Experienced Air Freight Coordinator to join our dynamic Air Freight team.

The Role

This is an exciting opportunity for an experienced air freight professional to take ownership of international import and export shipments while delivering exceptional customer service and operational excellence.

The successful candidate will be responsible for coordinating worldwide air freight movements, ensuring shipments are handled efficiently, compliantly, and in line with customer expectations and company quality standards.

Key Responsibilities

• Manage international air freight import and export shipments from booking through to final delivery.
• Prepare and process all relevant air freight documentation, including MAWBs and HAWBs.
• Obtain and prepare customer quotations and convert enquiries into confirmed shipments.
• Liaise with airlines, overseas agents, hauliers, customs authorities, and customers to ensure smooth shipment execution.
• Monitor shipment progress and proactively communicate updates to customers.
• Resolve customer queries efficiently and professionally.
• Coordinate time-critical and priority shipments where required.
• Ensure all operational systems are maintained and updated accurately throughout the shipment lifecycle.
• Maintain compliance with company procedures, aviation security requirements, and industry regulations.
• Build and maintain strong relationships with customers, suppliers, and international network partners.
• Work collaboratively with Customs, Ocean Freight, Road Freight, Warehousing and Accounts departments.
• Adhere to all company Standard Operating Procedures (SOPs) and quality processes.

Candidate Requirements

Essential

• Minimum 3 years' experience in international air freight operations.
• Strong knowledge of air freight import and export procedures.
• Experience preparing MAWBs, HAWBs and associated shipping documentation.
• Excellent customer service and communication skills.
• Strong organisational and multitasking abilities.
• High level of accuracy and attention to detail.
• Strong IT and administration skills.
• Ability to work effectively both independently and as part of a team.
• Positive, proactive attitude and willingness to embrace change.
• Fluent English, both written and spoken.
• Full authorisation to work in Ireland.

Desirable

• Experience within a freight forwarding environment.
• Knowledge of customs procedures and documentation.
• Experience handling time-critical, pharmaceutical, or dangerous goods shipments.
• Knowledge of airline booking systems and international freight networks.

Why Join Aqua-Trans?

Aqua-Trans International Limited is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is valued, respected, and supported.

At Aqua-Trans, we value our people and foster a positive working culture where contributions are recognised, professional development is encouraged, and career progression opportunities are available. You will be joining a growing company with a strong reputation within the logistics and supply chain industry.

This is an excellent opportunity for the right candidate to further develop their career within a professional, supportive, and rewarding environment. Aqua-Trans International provides cutting-edge supply chain solutions to some of the world's most successful companies. Our work is important, competitive, and satisfying. If you're ready to give us your best, we'd like to invest in you and help you achieve your career goals.

What We Offer

• Competitive salary commensurate with experience.
• Company pension scheme.
• Bike to Work Scheme.
• Employee Assistance Programme (EAP).
• On-site parking.
• Ongoing training and professional development opportunities.
• Career progression opportunities within a growing international logistics company.
• Supportive team environment with a strong focus on employee wellbeing.
• Opportunity to work with a well-established, family-run Irish business with over 30 years of industry experience.

If you are an experienced Air Freight professional looking to further develop your career with one of Ireland's leading logistics providers, we would love to hear from you.

Apply today and become part of the Aqua-Trans team.

Job Types: Full-time, Permanent

Pay: €50,000.00-€55,000.00 per year

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• On-site parking

Education:

• Leaving Certificate (required)

Experience:

• Air-Freight: 3 years (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person