Skip to main content
Post your CV and find your next job on Indeed!

Decision Support Systems jobs in South Dublin, County Dublin

Sort by: -
    • A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
    • View all Amazon Data Services Ireland Limited jobs - Dublin jobs
    • Salary Search: Data Center Technician salaries in Dublin, County Dublin
    • See popular questions & answers about Amazon Data Services Ireland Limited
    • Experience in project coordination, programme support or a similar administrative role.
    • Experience using project trackers, Gantt chart software and ticketing or…
    • Prepare customer and internal reports to support decision-making and performance reviews.
    • Maintain accurate customer records, documentation, and tracking…
    • Analyze trends and performance data to identify improvement opportunities and inform decision-making.
    • You will conduct audits, interpret trends, and translate…
  • View similar jobs with this employer
    • Collect from Public sources all required documentation to support the Onboarding and Review process.
    • Various policies to support your mental wellbeing,…
    • Monitor operational performance and prepare management reports to support decision-making and service improvement.
    • Proactively identify opportunities to streamline processes and support continuous improvement.
    • Systems & Backlog Tracking: Maintain internal IT systems with…
    • Plays an active role with the communication and engagement of our Learning initiatives with our store and support office colleagues.
    • Perform data analysis and create reports to support decision-making.
    • Analyse current business processes and systems to identify areas for improvement.
    • Collect from Public sources all required documentation to support the Onboarding and Review process.
    • Various policies to support your mental wellbeing,…
    • Provide insights for decision-making and continuous improvement.
    • Role Type: On Site, Permanent, Full Time.
    • Reports To: Head of HR Ireland.
    • Comfortable using computer systems and learning new processes.
    • Processing customer-related requests accurately through internal systems.
    • Experience in a SaaS or B2B customer support environment.
    • In addition to becoming product experts, members of our customer support team also educate customers…
    • The PJP drives the field-based realisation of disease area outcomes, leveraging local network expertise to deliver a 'Triple Win' for patients, the ecosystem…
    • This role will provide full 360 support to you by way of full training, and on-going support to develop yourself.

Job Post Details

Data Center Technician
Amazon Data Services Ireland Limited
·
3.5
Dublin, County Dublin
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Dublin, County Dublin

Full job description

DESCRIPTION

This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). The position is full time and shift based, operating on a 24*7 rotation.

Responsibilities:
  • Work and meet SLA’s against assigned trouble tickets via a directed workflow
  • First line touch point for hardware troubleshooting and technical issues
  • Perform regular server hardware repairs(drives, motherboards etc)
  • Carry out routine network, server hardware and OS related repairs
  • Work with cross-functional teams on a regular basis to complete routine work
  • Engage with Smart Hands in EU Regional POPs
  • Adhere to security and safety best practices in the data center
  • Participate in Data Center power & cooling events
  • Participate in team meetings for metric analysis and daily/weekly goals achievement
  • Identify and help create documentation for use globally
  • Identify and help create process improvements relevant to the data center environment
  • Perform server upgrades, rebuilds, scheduled works as required
  • Interact with third party vendors & contractors
  • Contribute to the development of other team members

BASIC QUALIFICATIONS

  • High school or equivalent diploma
  • Experience with computer hardware troubleshooting and repair
  • Experience in networking

PREFERRED QUALIFICATIONS

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Let Employers Find YouUpload Your Resume