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    • Provide first-line technical support to end-users via phone, email, and in person.
    • Install, configure, and maintain desktop and laptop computers, printers, and…
    • View all Bytrek IT Solutions jobs - Sandyford jobs
    • Salary Search: IT Support Specialist salaries in Sandyford, County Dublin
    • 2+ years of experience in IT support, service desk, desktop support or a related technical role.
    • Tools to support communication, collaboration and to securely…
    • Deploy and support software to end-users.
    • Respond to user requests via standard support tools like chat and ticketing systems.
    • Operating in a formal, corporate ICT support desk environment including hardware, operating systems and application support preferably utilising the ITIL…
    • Structured onboarding and ongoing training/certification support.
    • Provide first-line technical support to end users, escalating complex issues where appropriate…
    • Provide technical support for on-premises & remotely connected staffs.
    • Provide hands on and remote support for all aspects of computer use at Magna Autolaunch.
    • Supporting Windows laptops, desktops and peripherals.
    • At least 3 years' experience supporting Windows desktop operating systems.
    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
    • 2+ years of experience in IT support, service desk, desktop support or a related technical role.
    • Tools to support communication, collaboration and to securely…
    • Previous technical support experience and speak fluent English.
    • Provide system level support of multi-user operations systems, hardware and software tools,…
    • Strong Windows desktop, laptop and endpoint troubleshooting skills.
    • Troubleshooting Windows desktops, laptops and Windows Server.
    • €42,000–€45,000 basic salary*.
  • View similar jobs with this employer
    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
    • IT support environment or apprenticeship: 1 year (required).
    • Provide support via phone, email, and ticketing systems.
    • Basic network and connectivity issues.
    • IT support: 1 year (preferred).
    • Ensure support requests are completed within agreed service levels (SLAs).
    • Configure and support multi-function printers and…

People also searched:

technical support
it support technician
level 1 helpdesk
it support level 1
desktop support
IT Support Specialist
Bytrek IT Solutions
Sandyford, County Dublin
•
Hybrid work
€33,300.00–€53,646.91 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

€33,300.00–€53,646.91 a year

Job type

Full-time

Shift and schedule

Flexitime

Benefits

Pulled from the full job description
Flexitime
Sick pay
Employee assistance program
Company car
Company pension
Bike to work scheme
Work from home

Full job description

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Pay: €33,300.00-€53,646.91 per year

Benefits:

  • Bike to work scheme
  • Company car
  • Company events
  • Company pension
  • Employee assistance program
  • Flexitime
  • On-site parking
  • Sick pay
  • Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

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