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    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • Strong experience in providing end-user support.
    • Experience managing modern desktop environments with Intune.
    • TYPE OF CONTRACT: Permanent, Full-Time.
    • Manage a queue of support requests and tracking requests using a ticketing system.
    • Provide top-level IT support (Levels 1 and 2) in a timely and effective…
    • Remote desktop and endpoint management tools.
    • Provide hands-on support for critical incidents and major service disruptions.
    • Experience working on EPOS systems.
    • Building and configuring desktops and laptops.
    • Hardware Skills: Experience in building and configuring desktops and laptops.
    • Responsible for support of peripheral devices such as printers, biometrics etc.
    • Provide first line support for all hardware, software and network issues.
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    • Phishing awareness and reporting support.
    • Demonstrable experience in a Level 2 ICT support / field support role in a multi-site environment.
  • View similar jobs with this employer
    • Phishing awareness and reporting support.
    • Demonstrable experience in a Level 2 ICT support / field support role in a multi-site environment.
  • View similar jobs with this employer
    • Phishing awareness and reporting support.
    • Demonstrable experience in a Level 2 ICT support / field support role in a multi-site environment.
    • Deploy, install, and configure desktops, laptops, and mobile devices.
    • Stability: Full-time, permanent role.
    • Excellent communication skills (written and verbal…
    • Previous technical support experience and speak fluent English.
    • Provide system level support of multi-user operations systems, hardware and software tools,…
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    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
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    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
    • IT support or technical support.
    • This role may suit someone from an IT support, technical support, systems, digital operations or marketing operations…
    • Working with the Helpdesk Team and process owners, to provide helpdesk support for deployment and maintenance of users, laptops, desktop PCs, servers, printers,…

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Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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