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Desktop Support jobs in South Dublin, County Dublin

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    • Experience • 2+ years Working in a deskside support environment (required).
    • Monitoring and Management support and configuration of customer’s infrastructure.
    • View all CPL jobs - Dublin jobs - Technical Support Specialist jobs in Dublin, County Dublin
    • Salary Search: On Site End user support salaries in Dublin, County Dublin
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    • Provide first-line technical support to end-users via phone, email, and in person.
    • Install, configure, and maintain desktop and laptop computers, printers, and…
    • Deploy and support software to end-users.
    • Respond to user requests via standard support tools like chat and ticketing systems.
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    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
    • IT support: 1 year (preferred).
    • Ensure support requests are completed within agreed service levels (SLAs).
    • Configure and support multi-function printers and…
    • IT support environment or apprenticeship: 1 year (required).
    • Provide support via phone, email, and ticketing systems.
    • Basic network and connectivity issues.
    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • A willingness to develop new skills and support the wider activities of the healthy working team.
    • You will also support the Healthy Working team by contributing…
    • Experience in a service desk, desktop support or IT support environment, with a good understanding of ticket ownership and support processes.
    • Provide remote technical support to clients.
    • Windows Server administration using Active Directory and desktop virtualization.
    • Build PC's and Laptops.
    • Provide first-line support for hardware, software, and connectivity issues.
    • This is a support position that requires strong communication and customer service…
    • Structured onboarding and ongoing training/certification support.
    • Provide first-line technical support to end users, escalating complex issues where appropriate…
    • Have around a year or more of experience in a similar support role.
    • Around a year or more of experience in a similar first-line or support role.
    • Customer-focused technical support experience.
    • IT support: 1 year (required).
    • Configure, maintain and support print systems, software and associated services.
    • You'll build strong, ongoing relationships through personalized support, timely case management, and deep product expertise.

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On Site End user support
CPL
·
3.4
83 Merrion Square South, Dublin, County Dublin
€195 a day
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Job details

€195 a day
83 Merrion Square South, Dublin, County Dublin

Full job description

Level 2 Desktop On site Support Dublin based IT Microsoft Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client Dublin 2, for 5 days per week in office supporting an evolving and exciting multi-technology IT environment. The successful contractor will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions. Pay Rates 195 per day

This role is based 5 days onsite with our customer in Dublin City Centre,

  • Monitoring and Management support and configuration of customer’s infrastructure


  • Provision accounts and equipment


  • Desktop Support for customer


  • Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365


  • Configuration of Microsoft Server, Exchange, Active Directory.


  • Maintain and build the current documentation in place


  • Hardware troubleshooting


  • Interacting with and managing 3rd parties


  • Application troubleshooting and support


  • Imaging and Deployment


  • Manage File Permissions and Access Rights


  • Configuration and Support of Mobile Devices


Experience • 2+ years Working in a deskside support environment (required)



  • Application Support – 1st Level


  • Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support


  • Office 365 and Virtualization experience advantageous.


  • Customer Services, Call Handling


It would be preferred if the candidate had one of the following accreditations and experience



  • Microsoft Specialist certification in Windows 10


  • A Microsoft MCP for Client or Server OS
  • Comptia A+
  • Comptia Net+


Call Lindsay O’Leary for further spec details. 00 353 86 8311808



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