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Desktop Support jobs in South Dublin, County Dublin

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    • Provide first-line technical support to end-users via phone, email, and in person.
    • Install, configure, and maintain desktop and laptop computers, printers, and…
    • View all Bytrek IT Solutions jobs - Sandyford jobs
    • Salary Search: IT Support Specialist salaries in Sandyford, County Dublin
    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • Deploy and support software to end-users.
    • Respond to user requests via standard support tools like chat and ticketing systems.
  • View similar jobs with this employer
    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
    • IT support: 1 year (preferred).
    • Ensure support requests are completed within agreed service levels (SLAs).
    • Configure and support multi-function printers and…
    • Windows 10 Windows 11 laptop support desktop support MacOS support mobile device support Microsoft 365 Active Directory printer support MFD support.
    • Experience in a service desk, desktop support or IT support environment, with a good understanding of ticket ownership and support processes.
    • Reporting to the DB&T Technical Engineering Manager, the role shares responsibility for all activities relevant to 2nd line incident resolution, request…
    • Provide advanced support and troubleshooting for meeting room tooling.
    • Monitor vendor performance, support procedures, and escalate issues as required.
    • Have around a year or more of experience in a similar support role.
    • Around a year or more of experience in a similar first-line or support role.
    • Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
    • Create and maintain knowledge articles, user support guides, and…
    • Customer-focused technical support experience.
    • IT support: 1 year (required).
    • Configure, maintain and support print systems, software and associated services.
    • Structured onboarding and ongoing training/certification support.
    • Provide first-line technical support to end users, escalating complex issues where appropriate…
    • A willingness to develop new skills and support the wider activities of the healthy working team.
    • You will also support the Healthy Working team by contributing…

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IT Support Specialist
Bytrek IT Solutions
Sandyford, County Dublin
•
Hybrid work
€33,300.00–€53,646.91 a year
Full-time
Apply now

Job details

€33,300.00–€53,646.91 a year
Flexitime, Sick pay, Employee assistance program, Company car, Company pension, Bike to work scheme, Work from home, Company events
Full-time
Flexitime
Hybrid work in Sandyford, County Dublin

Full job description

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Pay: €33,300.00-€53,646.91 per year

Benefits:

  • Bike to work scheme
  • Company car
  • Company events
  • Company pension
  • Employee assistance program
  • Flexitime
  • On-site parking
  • Sick pay
  • Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

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