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Desktop Support jobs in South Dublin, County Dublin

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    • We are looking for a senior desktop engineer who has a minimum of 3 years experience, preferably with a MSP or System administrator experience.
    • Configure and support desktop, laptop, mobile, and peripheral devices for use with the laboratory information system.
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    • As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
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    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • Use tools and processes to support end-user computing devices including desktops laptops Apple devices tablets thin clients mobile devices and peripherals.
    • Desktop troubleshooting, Windows OS support.
    • Primary Skill - Windows and Desktop troubleshooting.
    • Ability to build desktops/laptops.
    • Experience of software support including 0365, Zoom, Teams.
    • Technical knowledge of PC's and desktop hardware, laptops, Cisco…
    • Familiarity with ticketing systems and IT support processes.
    • Monitor stock levels and support procurement processes where required.
    • Assist with routine operational support tasks for Azure-hosted infrastructure, including monitoring, patching, and escalation support.
    • Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
    • Create and maintain knowledge articles, user support guides, and…
    • Customer-focused technical support experience.
    • IT support: 1 year (required).
    • Undertake additional duties as required to support business operations.
    • Have around a year or more of experience in a similar support role.
    • Around a year or more of experience in a similar first-line or support role.
    • Experience providing desktop and end-user support across a broad range of hardware and software technologies.
    • Desktop support Win 10 /11.
    • Providing desk-side or remote support to users on tools and best practices.
    • Providing user support or hyper care as required during technology rollouts or…
    • Work with third-party vendors and service partners to support supplier performance, escalations and SLA management.

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Job Post Details

Senior Desktop Support Engineer - job post

NTI Digital Solutions Ireland Ltd
Dublin, County Dublin
€36,000–€46,000 a year - Permanent, Full-time

Job details

Pay

  • €36,000–€46,000 a year

Job type

  • Permanent
  • Full-time

Location

Dublin, County Dublin

Benefits

Pulled from the full job description

  • Sick pay
  • Profit sharing

Full job description

We are looking for a senior desktop engineer who has a minimum of 3 years experience, preferably with a MSP or System administrator experience. A strong background in Office 365, Windows 11 and Windows server operating systems, vmware and firewall background a plus, good communication skills and ability to troubleshoot along with ability to document solutions and design how to guides.

The position is based in out office but travel to customer sites is required so a full clean driving license is required with an option for company van or travel allowance if the candidate has their own vehicle.

If you like to learn quickly and are eager to work on a variety of different environments with a strong technical team then this might suit you.

Pay: €36,000.00-€46,000.00 per year

Benefits:

  • Profit sharing
  • Sick pay

Work Location: In person

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