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    • Manage engineering budgets, contractors and critical spare parts to ensure efficient use of resources.
    • Ensure full compliance with health, safety, environmental…
    • Prioritise and manage engineering workloads across multiple concurrent projects.
    • Strong understanding of engineering design principles and industry standards.
    • Breagh Recruitment specialises in placing Contracts Managers, Project Managers and senior engineering professionals with electrical contractors, civil…
    • Lead multiple engineering and manufacturing projects simultaneously.
    • Background delivering complex engineering or manufacturing projects.
    • €80,000 – €85,000 DOE.
    • Key position within a growing engineering function.
    • Opportunity to manage significant engineering and CAPEX projects.
    • Train, coach, mentor and develop engineering employees, both new and existing.
    • Other activities requested by your manager which are within the capabilities of…
    • Mechanical and/or electrical engineering background, with a relevant qualification or equivalent professional experience.
    • Company mobile phone and laptop.
  • View similar jobs with this employer
    • Develop engineering strategies and solutions to drive growth, innovation and competitiveness whilst achieving output, quality and cost targets.
    • Lead engineering support activities across manufacturing operations.
    • Lead, develop and performance manage the engineering team.
    • Engineering Manager | Co. Clare.
    • Experience managing contractors, equipment suppliers and multidisciplinary engineering teams.
    • Manage equipment suppliers, engineering contractors and third-…
    • Coordinate internal engineering teams, subcontractors and external stakeholders throughout all project phases.
    • Job Type: Full-Time, Permanent.
  • View similar jobs with this employer
    • Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.
    • Leading, planning and resourcing the tooling engineering function.
    • Tooling Engineering Manager - County Donegal..
    • In this role you will be responsible for:.
    • This is an opportunity to join a well-established contractor with a proven history of delivering substantial construction and civil engineering projects.
    • Relevant construction or engineering qualifications.
    • Opportunity to manage civil engineering and external works projects across Dublin.

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Job Post Details

Technical Program Manager – Jira Product Strategy
Mastercard
·
4.0
Mountain View, Central Park, Leopardstown, Dublin, County Dublin
Full-time

Job details

Pay information not provided
Full-time
Mountain View, Central Park, Leopardstown, Dublin, County Dublin

Full job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Program Manager – Jira Product Strategy

Overview
This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. The specialist will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray.

Role
  • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations.
  • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning.
  • Conduct demos and office hours to guide users through Jira workflows and integrations.
  • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha
  • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements.
  • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation.
  • Maintain Confluence pages for support instructions, banner updates, and workaround documentation.
All About you
  • 3+ years of experience in Jira Cloud administration or support.
  • Familiarity with Aha!, X-ray, and Rally integrations.
  • Strong understanding of Agile workflows, issue hierarchies, and permission models.
  • Experience with CRQ processes, onboarding coordination, and data validation.
  • Ability to communicate effectively with global teams and vendors.
  • Proficiency in Confluence, Remedy, and reporting tools like Domo or EasyBI.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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