Euro Healthcare jobs

The Optical Shop Limited seeks a Healthcare Practice Manager to lead the operational delivery of patient eye-care and optical services within its independent practice. DUTIES: - Manage patient pathways from booking and arrival through examination, dispensing and follow-up, coordinating operational arrangements with registered professionals. - Plan appointment capacity, room utilisation, staff deployment and practice resources; monitor waiting times and resolve service delays. - Supervise optical-support and administrative employees, prepare rosters, allocate duties within their training and permitted scope, and monitor performance. - Coordinate laboratory workflow, external laboratory services and spectacle-order tracking. - Ensure examination rooms, equipment, patient records and supplies are ready for registered Optometrists. - Develop and maintain procedures for reception, clinical-support workflows, laboratory coordination, equipment and records. - Manage operational quality assurance, conduct audits, investigate service failures and implement corrective actions. - Manage non-clinical complaints and incidents; escalate clinical concerns and patient-care questions to registered professionals. - Monitor remakes, defects, delayed orders and supplier failures, addressing operational causes. - Maintain procedures supporting GDPR, confidentiality, secure records, hygiene and workplace safety. - Oversee equipment maintenance, servicing and calibration; maintain service and fault records. - Manage stock, replenishment and procurement within delegated authority; monitor supplier pricing, quality and delivery. - Monitor expenditure against approved budgets, analyse variances and recommend cost-control improvements. - Monitor KPIs covering patient flow, capacity, turnaround times, order accuracy, stock and patient satisfaction. - Report operational performance, risks and improvement priorities to directors. - Coordinate recruitment, induction and training, maintain training records and monitor procedural compliance. - Lead workflow improvements and coordinate new equipment, technology and practice systems. REQUIREMENTS - Relevant third-level qualification in Optometry, Ophthalmic Science, Healthcare Management or Occupational Safety and Health qualifications considered with healthcare management experience involving practice operations, patient-service coordination and staff supervision. - Knowledge of optical workflows, quality assurance, GDPR, confidentiality and workplace safety. - Experience in resource planning, stock control, procurement, supplier coordination and management reporting. - Strong leadership, organisational, communication, problem-solving and computer skills. - Independent optical-practice experience and knowledge of lenses, equipment, budgets and operational audits are desirable.

Salary Range 37000 to 42000 Euros per annum. 40 hours per week.

PROFESSIONAL SCOPE This is an operational management position, not an appointment as an Optometrist or Dispensing Optician

Pay: €37,000.00-€42,000.00 per year

Work Location: In person