Facilities Support Services jobs in Dublin, County Dublin

Job Title: Data Centre Shift Technician

Location: Dublin, Ireland

Working Hours: Shift Work (Continental Shift Pattern)

Salary:

Job Summary:

Datalec Precision Installations is a leading provider of data centre solutions, renowned for our commitment to excellence and innovation. We specialise in delivering high-quality infrastructure and services to support the critical operations of our clients’ data centres.

We are seeking a dedicated and skilled Facilities Engineer (facilities utilities- critical environments) to join our team in Ballycoolin area, Dublin 15. This role involves working in shifts to ensure the smooth operation and maintenance of our clients data centre facilities. As part of the onsite operational team you will be responsible for all technical operations, providing technical, preventive and corrective maintenance to the agreed SLA’s maintaining customer satisfaction to the highest standard. The ideal candidate will have a strong background in facilities management, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

Core Duties & Responsibilities

· Monitor and maintain data centre infrastructure, including HVAC, electrical, and mechanical systems.

· Perform routine inspections and preventive maintenance to ensure optimal performance and reliability of all systems.

· Respond promptly to facility-related issues and emergencies, providing timely and effective solutions. Reacting to incidents and events impacting critical infrastructure availability.

· Maintain a working understanding of EOPs and escalation procedures to ensure effective first- line facility support.

· Proactively perform basic maintenance tasks autonomously and perform intrusive maintenance tasks under supervision.

· Collaborate with other team members and departments to support data centre operations and projects.

· Maintain accurate records of maintenance activities, equipment status, and inventory. Manage subcontractor repairs and documentation.

· Contribute to the creation of operational procedures and processes such as RAMS, MOPs, and SOPs.

· Provide first-level response and assist in root cause analysis for facility issues and rack level events, acting as an escalation point for junior team members.

· Inspect, monitor, maintain, and repair buildings and equipment according to client quality standards, ensuring environmental conditions are maintained for critical building systems.

· Continuously update and maintain knowledge on all facility-related processes and procedures, including cooling systems, access controls, and fire suppression systems.

· Ensure compliance with safety regulations and company policies.

· Ensure operational excellence, meeting SLA’s and proactively identifying potential risks.

· Maintain business and client confidentiality, adhering to GDPR regulations in line with company and group standards.

On-Call & Shift Responsibilities:

· Participate in on-call/shift team responsibilities and roster, to provide 24/7 coverage for the data centre as required.

· Deliver excellent service outside of business hours, providing first and second-line support for alarms and handling or escalating alarms according to guidelines.

Qualifications: Skills and Experience

· Bachelor’s degree in Engineering, Facilities Management, or a related field.

· Proven experience in facilities management/technician, preferably in a data centre environment.

· Strong knowledge of HVAC, electrical, and mechanical systems.

· Knowledge of operational procedures and processes, RAMS, MOPs, and SOPs.

· Excellent troubleshooting and problem-solving skills.

· Ability to work effectively in a team and independently.

· Strong communication and interpersonal skills.

· Willingness to work in shifts, including nights, weekends, and holidays.

· Proficiency in IT, including Microsoft Office

Values & Behaviours:

DPI Values

Dedication, Precision, Integrity

Behaviours

· Inspiration - Has a clear vision of where to go and the ability to articulate it. Empowers people to implement our vision and strategy. Great communicator who captures the imagination, generating trust and commitment.

· Team Spirit - Thinks about "we" not "me"; we do this together. Brings purpose to the team to make it a cohesive unit. Knows when to seek help and when to give it. Prepared totake action to address issues for the good of the team and celebrate others' successes.

· Self-Awareness - Emotionally intelligent; has empathy for others and gets the best out of people by meeting them on their terms. Great at building rapport with colleagues and customers; knows that their behavior impacts on the performance of others and adapts approach to achieve the best results.

· Achievement - Always striving to be the best and consistently delivers. High performer: bringing high energy, competence and making the right decisions to get things done.

· Tenacity - Relentless in the pursuit of their goals. Excellent at solving problems and overcoming obstacles; seeing the challenges before others see them and taking action, to avoid them becoming problems. Sees setbacks as opportunities and becomes stronger in adversity.

· Influence - Highly skilled at getting others committed to the goal. Confident, enthusiastic and encourages creativity. Understands the needs of stakeholders and as a result, engages them.

Our Vision

· To compete at the highest standards in data centre fit-out, MEP construction and managed services throughout Europe and beyond.

Our Mission

· Continue to develop and deliver products and services unparalleled in terms of quality.

· Retain our clients, broaden our breadth of service identifying closely with their changing requirements.

· Execute a robust H&S and Wellbeing strategy. Consider and implement wherever possible initiatives that relate to environmental improvements.

Our Strategy

· People - Build an organisation capable of managing the business we will become. Recruit and retain and develop the best industry professionals. Health, Safety and Wellbeing remain paramount, for our employees and clients.

· Products - must address an industry need. We must have differentiators such as assured quality, modularisation, and off-site construction techniques. Datalec’s commitment to quality is unsurpassed in the industry, we seek perfection. New products and services must be delivered to the same exacting standards.

· Purpose - relates both to our clients and our organisation. We need to understand both how to be able to confidently present our solutions and product strategy to the market. Separately, we create a working environment that promotes and rewards employees fairly, actively supporting a culture of transparency and mutual respect.

Job Types: Full-time, Permanent

Experience:

• HVAC, electrical, and mechanical systems.: 2 years (required)
• Critical Facilities Managemnet: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person