Facilities Support Services jobs in Dublin, County Dublin

LMC FM, an ABM Company is currently recruiting for a Full Time Permanent, Facilities Support & Services Coordinator to join our growing team. This is an excellent opportunity for someone who would like to develop a career in this growing sector.

Summary:

LMC FM an ABM Company is seeking an enthusiastic Facilities Support & Services Coordinator to join our help desk team and provide office based support to our customers and engineering teams. The successful candidate must have solid multi-tasking skills and be detail driven. This is an excellent opportunity for someone who would like to develop a career in this growing sector.

A background in facilities management or related environment like engineering, construction, mechanical and electrical, or technology would be ideal but not essential. Your experience and capability are more important to us than qualifications!

Responsibilities:

• Communicating with customers, engineers, and subcontractors to ensure client requirements are met.
• Creating jobs on inhouse system and progress to close stage.
• Assigning work to engineers and subcontractors.
• Monitoring and coordinating service delivery by engineering team in tandem with LMC Helpdesk.
• Updating job details in real time on inhouse system.
• Completing a technical review of all technicians’ reports.
• Generating customer quotations.
• Sourcing materials and services and providing the client with competitive prices.
• Following up on works to ensure compliance with statutory requirements is completed.
• Working closely with the Contract Management Team and escalating any urgent issues

Experience:

Must be a fluent English speaker and be permitted to work in Ireland.

• Minimum one year experience in a fast-paced dynamic customer service environment.
• Excellent administration, communication, IT, reporting skills, and customer care skills.
• Technical aptitude and IT skills.
• Technical background in facilities management / trades / mechanical / electrical (Desirable)
• Organisational, attention to detail and problem-solving skills.
• Ability to respond fast and prioritise work in an efficient manner.
• Team player with a proactive outlook and ability to multitask.
• Ability to work independently and coordinate with the team.

Job Type:

Full-time

Job Location:

Dublin 22

Required education/background:

Applicants must have minimum one year in a customer service role and relevant industry experience.

Who we are?

We at ABM, are a global team of 100,000+ dedicated professionals committed to providing safe and healthy spaces where people live, work, and travel. For over a century, we've been serving communities around the world, delivering exceptional facility solutions to businesses of all sizes.

From schools and commercial buildings to hospitals, data centres, manufacturing plants, and airports, we help keep every space open and operating smoothly. But more than that, we believe in putting people first. We know that safe and clean environments are crucial for everyone's well-being, and we take that responsibility seriously. That's why people everywhere count on ABM to deliver the services they need to thrive.

A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential facility services and forward-looking performance solutions across a wide range of industries – from commercial real estate, healthcare, education, technology and data, manufacturing, pharmaceutical and life sciences and more.

With regional operations based in Dublin, Belfast, and Cork, ABM is home to more than 2,300 team members across the Republic of Ireland and Northern Ireland.

Founded in 1909, ABM serves over 20,000 clients throughout the United States, United Kingdom, Republic of Ireland, and other international locations.

The above description is intended to give candidates an appreciation of the role envisaged for this position and the range of duties. It does not outline all detail or every activity, and should be utilised as a general guide only, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed at offer stage and thereafter during the company`s appraisal process.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. ABM welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of our recruitment process and should call 01 679 2288 to request same.

ABM is an equal opportunities employer.

• #DCC

Job Types: Full-time, Permanent

Pay: €40,000.00-€45,000.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• Wellness program

Application question(s):

• What is your notice period?
• Do you require sponsorship to work in Ireland?

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Location:

• Dublin, County Dublin (required)

Work Location: In person