Facilities Support Services jobs in Dublin, County Dublin

Description

Job Title: National Access & Mobility Manager

Location: Glasnevin, Co Dublin

Contract Type: Full time, permanent contract

Work Schedule: Monday to Friday office hours. Fully on site.

Reporting to: Chief Services Officer

Closing date: September 2026

About the Wayfinding Centre

This is a rare opportunity to lead a truly innovative, award-winning facility—the first of its kind in Ireland and Europe. The Wayfinding Centre is a state-of-the-art training and development space designed to break down barriers to transport accessibility and empower people with disabilities to travel confidently and independently. The Wayfinding Centre is led and managed by the National Access & Mobility Manager.

At its core, the Wayfinding Centre places individuals with disabilities at the heart of its work, driving meaningful change in how transport systems are experienced and accessed. Through collaboration with industry leaders, communities, and stakeholders, the Centre is shaping a more inclusive and accessible future for all.

Operated by Vision Ireland, Ireland’s national sight loss organisation supporting over 55,000 people across Ireland, the Wayfinding Centre represents a bold step forward in accessible transport innovation

More information about the Wayfinding Centre is available at www.thewayfindingcentre.ie

Role Overview

Reporting to the Chief Services Officer, The National Access & Mobility Manager will provide strategic leadership and operational oversight of this pioneering facility. This is a vital leadership role, responsible for driving the vision, performance, and ongoing development of services that enhance accessibility and mobility.

You will lead a high-performing team, build strong stakeholder partnerships, and act as a key advocate for inclusive transport, ensuring the Wayfinding Centre delivers meaningful, measurable impact.

Key Responsibilities

Leadership & Strategy

• Set and deliver the strategic vision for the Wayfinding Centre
• Lead, develop, and inspire a high-performing team
• Contribute to organisational strategy and decision-making

Stakeholder Engagement & Advocacy

• Build and maintain strong partnerships across public, private, and community sectors
• Represent the Wayfinding Centre in external forums and champion accessibility initiatives

Programme Development & Innovation

• Oversee the design and delivery of innovative, user-focused services
• Identify emerging trends and opportunities to enhance accessibility

Operations & Service Delivery

• Ensure high-quality, compliant, and user-centred service provision
• Implement continuous improvement and data-driven decision making

Facilities & Contract Management

• Oversee day-to-day operations of the facility
• Manage contractors, maintenance programmes, and health & safety compliance

Financial & Resource Management

• Manage budgets and resources effectively to deliver strategic objectives

Community Engagement

• Engage with service users and communities to inform service development and promote inclusion

The above is not an exhaustive list of duties. The successful candidate will be expected to carry out any other duties required in order to deliver the objectives of the Wayfinding Centre and ensure a high-quality academic experience.

Skills & Experience

• Proven leadership experience (minimum 3 years managing teams)
• At least 5 years’ relevant professional experience
• Strong strategic thinking and programme delivery capability
• Experience in areas such as accessibility, transport, service delivery, or programme management
• Excellent communication, stakeholder engagement, and advocacy skills
• Passion for accessibility, inclusion, and social impact
• Commitment to equality, diversity, and inclusion is central to this role

Desirable:

• Postgraduate qualification in a relevant field (e.g. Orientation & mobility, public policy, social services, business)
• Previous experience in the Disability, Access, Mobility or Transport sector is an advantage.

Additional Information

• 37 hours per week (flexibility required, including occasional evening or weekend work)
• Garda vetting will be conducted for the successful candidate in line with Vision Ireland’s garda vetting policy.
• Vision Ireland reserve the right to close this competition earlier than the stated closing date should a sufficient number of suitable applications be received. Early application is therefore advised.
• Informal enquiries to recruitment@vi.ie.

Accessibility, Equality, Diversity and Inclusion:

The Wayfinding Centre is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation's mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Pay: €70,000.00-€80,000.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• On-site parking

Work Location: In person