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    • Drive store sales and achieve performance targets.
    • Commercial awareness with a proven ability to drive sales performance.
    • Passion for pets and animal welfare.
    • Manage store KPIs including sales, labour, food cost, and waste.
    • Deliver excellent customer service and consistent food quality.
    • Pay: Up to €40,000.00 per year.
  • View similar jobs with this employer
    • Supporting sales growth initiatives, promotional activities, and customer engagement campaigns.
    • Minimum 2 years' experience in a retail/food supervisory or…
    • Target driven, with a strong sales focus and desire to exceed.
    • Active listening and understanding customers’ needs are essential to achieve sales targets.
    • Ability to purchase cash‑sale company produce.
    • Previous food production experience is an advantage, but not essential.
    • Full training provided for all roles.
    • Plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation.
    • Must have previous management experience.
    • Up-sell and maximize sales revenue whenever and wherever possible.
    • Assist in food and beverage service as required in all other areas.
  • View similar jobs with this employer
    • Target driven, with a strong sales focus and desire to exceed.
    • Active listening and understanding customers’ needs are essential to achieve sales targets.
    • Experienced in food and beverage service.
    • They should have a mix of experience in a range of areas (some or all- customer service, manning of reception desk,…
  • View similar jobs with this employer
    • Prior experience in the food industry is desirable.
    • Meet sales targets and participate and report into the ALS North Western European Sales Group.
    • Ensure the production of food is to the highest quality and service standards.
    • Great food experiences can make people happy and healthy while also raising the…
    • Drive sales through product knowledge and guest engagement.
    • We are now looking for an experienced and motivated Bar Manager to lead our bar operation and play…
    • Passion for food and product innovation.
    • Represent the business at food shows and customer presentations where required.
    • Ability to purchase cash‑sale company produce.
    • The successful candidates will play a key role in the processing of meat products, ensuring production targets…
    • Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging…

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Job Post Details

Retail Manager - job post

Petstop
Waterford, County Waterford
€35,500–€39,000 a year - Permanent

Job details

Pay

  • €35,500–€39,000 a year

Job type

  • Permanent

Shift and schedule

  • Weekend availability
  • Holidays

Location

Waterford, County Waterford

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance program
  • On-site parking

Full job description

About Us

We are a passionate pet retail business dedicated to helping pet owners provide the very best care for their animals. We offer a wide range of pet food, accessories, health products, and expert advice to our customers. We are seeking an enthusiastic and experienced Retail Store Manager to lead our team and drive exceptional customer service and sales performance.

The Role

As Store Manager, you will be responsible for the day-to-day operations of the store, ensuring a positive shopping experience for customers while leading and developing a high-performing team. You will oversee sales performance, stock management, merchandising, and operational standards while fostering a welcoming environment for both customers and their pets.

Key Responsibilities

  • Lead, motivate, and develop a team of retail associates.
  • Deliver exceptional customer service and promote a customer-first culture.
  • Drive store sales and achieve performance targets.
  • Manage stock control, ordering, and inventory accuracy.
  • Ensure attractive product presentation and merchandising standards.
  • Monitor store profitability and control operational costs.
  • Recruit, train, and coach team members.
  • Maintain health, safety, and animal welfare standards where applicable.
  • Handle customer queries and resolve issues professionally.
  • Ensure compliance with company policies and procedures.

What We're Looking For

  • Previous retail management experience, preferably within pet retail, specialist retail, or a customer-focused environment.
  • Strong leadership and team development skills.
  • Excellent communication and interpersonal abilities.
  • Commercial awareness with a proven ability to drive sales performance.
  • Strong organisational and problem-solving skills.
  • Passion for pets and animal welfare.
  • Ability to work flexible hours, including weekends and public holidays when required.

What We Offer

  • Competitive salary.
  • Company phone.
  • Performance-based bonus opportunities.
  • Staff discounts on pet products.
  • Ongoing training and development.
  • Career progression opportunities within a growing business.
  • A supportive and pet-friendly working environment.

Job Type: Permanent

Pay: €35,500.00-€39,000.00 per year

Benefits:

  • Employee assistance program
  • Employee discount
  • On-site parking

Experience:

  • Management: 2 years (required)

Work Location: In person

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