Full Time Mediation jobs

About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the Role

Contract Type: Full-time, permanent

Working Hours: 37.5 hours per week, 5-day liability, Mon-Fri 9-5:30 (while the hours are 9-5, there may be occasional evening hours required in order to meet the needs of the clients as agreed with the service manager)

Location: multi-site across Dublin County (SDCC, DLR, FCC, DCC)

Salary: 38,000 – 43,750 DOE

As a Project Worker with Visiting Tenancy Support, you will be instrumental in providing crucial interventions, assistance, and support to individuals transitioning from homelessness and those who require intervention to sustain their current homes. Your role involves guiding clients in tenancy management and fostering supportive community links to propel them towards independent living. Working collaboratively within a team and reporting to the Service Manager, you will be a key player in our client's journey to stability.

Your Responsibilities

• Develop, manage, and review housing support plans for approx. 22 clients, including individuals and families, as part of a multi-disciplinary team to meet both service and client goals.
• Independently conduct care and case management, risk assessments, and safeguarding for vulnerable clients in their homes.
• Participate in weekly team meetings and planning sessions.
• Support the wider team where necessary.
• Attend mandatory and organisational trainings at training events in Dublin including community events.
• Maintain regular communication with local authorities, housing providers, landlords, and other relevant offices during support visits.
• Advocate for tenants, offering quick and practical support during crises.
• Help client’s access essential services such as housing welfare, social services, healthcare, and financial aid.
• Provide hands on support to clients in the setting up of their new homes and managing their support needs, excluding personal care.
• Offer emotional and practical support to those affected by homelessness, fostering resilience and empowerment.
• Prevent clients from losing their tenancies
• Assist clients in navigating housing services, understanding their rights and responsibilities, and resolving disputes or accessing financial and educational resources.
• Encourage positive community relations and social inclusion.
• Guide clients through tenancy agreements, referrals to support organizations, and mediation services.
• Keep clients informed on tenancy laws and financial changes affecting rent.
• Manage client data, compile statistics, and maintain internal systems.
• Support non-English speaking clients to access services and information effectively.
• Aid clients in obtaining funding for setting up new homes.
• Report and record any child protection issues to the DSC child protection officer if concerned, and liaise with relevant child protection services as directed.
• Record client caseload data and update regularly. Compile statistics, update PASS and Internal IT Systems.
• You will hold responsibility within your team as the representative for an organisational role, this can include matters such as petty cash, GDPR or Health and Safety. Depending your role you may have to attend Organisational meetings in Dublin as the representative for the team.

Essential Qualifications

• Bachelor's degree in Psychology, Social Care, Community Development, Social Work, or related field.
• Minimum of 2 years' experience in a social care setting, with a proven track record in key working, case management, and implementing support plans.
• Strong organisational skills and excellent initiative.
• Familiar with internal & external systems such as Salesforce & PASS. Along with good knowledge of Microsoft office.
• Client-focused, solution focused, adaptable, accountable, resilient individual.
• Experience developing strong relationships, with clients and stakeholders.
• Ability to support clients in a lone working capacity & support a wider team when required.
• Valid full driver’s license and access to a car is essential.
• Deep understanding of homelessness, client-focused approach, and strong relationship-building skills.
• Hybrid working practices.

Benefits of Working with Dublin Simon Community

• 25 days annual leave
• 5% matched pension contribution
• Paid Sick Leave Policy
• Paid Maternity Leave Policy
• Bike to Work Scheme
• Commuter Travel Tax Savers Ticket
• 1st-week Comprehensive Training
• Progression Opportunities

Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860

Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process.

Shortlisting may take place while the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.