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    • Manage ticket and membership sales, cash handling, daily reconciliation, lodgements and till discrepancies.
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    • View all Powerscourt Estates Ltd jobs - Enniskerry jobs - Receptionist jobs in Enniskerry, County Wicklow
    • Salary Search: Reception Supervisor - Powerscourt House & Gardens salaries in Enniskerry, County Wicklow
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Reception Supervisor - Powerscourt House & Gardens
Powerscourt Estates Ltd
Enniskerry, County Wicklow
€17.03 an hour
Part-time, Permanent
Apply now

Job details

€17.03 an hour
Employee discount, Sick pay, Employee assistance program, Store discount, Company pension, On-site parking
Part-time, Permanent
Enniskerry, County Wicklow

Full job description

We are seeking a professional, organised and customer-focused individual to support the day-to-day operation of Powerscourt House & Gardens. This is a varied role combining staff supervision, reception, visitor services, administration, tour bookings and operational support.

Key Responsibilities

  • Support the smooth daily operation of Powerscourt House & Gardens, including opening/closing procedures, security, presentation and maintenance reporting.
  • Liaise with caterers, the hotel, tenants and other departments regarding functions, events, deliveries and operational requirements.
  • Ensure reception, exhibition and public areas are maintained to a high standard and provide an excellent visitor experience.
  • Welcome and assist visitors, tour groups, VIPs, journalists and tourism partners, handling enquiries and complaints professionally.
  • From time to time, deliver a short welcome talk to specific groups upon arrival, providing relevant information about Powerscourt and their visit.
  • Manage ticket and membership sales, cash handling, daily reconciliation, lodgements and till discrepancies.
  • Operate booking, ticketing, membership, security, CCTV, access control and building management systems.
  • Assist with group tour bookings, including reservations, customer records, payments, invoicing and communication with domestic and international tour operators.
  • Build and maintain professional relationships with tourism partners and assist with customer and accounts queries.
  • Support events, promotions and other activities within Powerscourt House & Gardens.
  • Complete routine administrative duties, stock takes, meter readings and operational reports.
  • Support the House Manager and undertake other reasonable duties as required.

The Ideal Candidate

The successful candidate will be organised, reliable and professional, with excellent customer service and communication skills. They should be comfortable supervising staff, handling cash, working with booking and administrative systems, dealing with the public and managing a varied workload in a busy visitor environment.

Pay: €17.03 per hour

Benefits:

  • Company pension
  • Employee assistance program
  • Employee discount
  • On-site parking
  • Sick pay
  • Store discount

Work Location: In person

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