Host Hostess jobs in Lucan, County Dublin

We are looking for an experienced and highly organised Private Dining and Sales Executive to join the team.

This is a guest-facing role with responsibility for managing reservations and private dining experiences, with particular ownership of our private dining spaces. From the initial enquiry through to the final follow-up, you will ensure every guest interaction is polished, personal and seamless.

Successful candidates will be full time on site (Monday to Friday) in our offices on South William Street, avail of our company benefits scheme and a salary of €35,000 per year plus service charge (average €8,000 per annum, not guaranteed)

Key Responsibilities

• Manage day-to-day reservation enquiries and bookings for FIRE and SOLE, ensuring accuracy, efficiency and an exceptional guest experience.
• Manage bookings accurately using the seating plans for FIRE and SOLE, optimising covers and guest comfort
• Take ownership of private dining and event bookings across FIRE - The Trinity Suite, Stephen Suite and Terrace Semi-Private, from initial enquiry through to post-event follow-up.
• Work closely with guests to create bespoke menus and drinks offerings, identifying appropriate opportunities to upsell premium products and experiences.
• Prepare detailed function sheets, maintain accurate OpenTable notes and ensure all relevant guest information is clearly communicated to the front of house and kitchen teams.
• Manage relationships with hotel concierge partners, responding to reservations and guest requests while developing strong, ongoing relationships.
• Maintain a strong understanding of VIP guests and their preferences, ensuring personalised, discreet and seamless service.
• Follow up with event hosts to gather feedback, communicate guest insights to the wider team and support the continuous improvement of the guest experience.

Essential Skills & Experience

• Proven experience in restaurant reservations, private dining or events coordination.
• Strong knowledge of, or the ability to quickly learn, the restaurant's layout and seating plan.
• Excellent written and verbal communication skills, with a polished and professional manner.
• Highly organised, with exceptional attention to detail and the ability to manage multiple live bookings simultaneously.
• Confident using OpenTable or a similar reservations system.
• Strong commercial awareness and a natural ability to identify opportunities to upsell while maintaining a genuine guest-first approach.
• Calm, proactive and solutions-focused, with the ability to manage guest requests and changing requirements professionally.

Desirable Skills & Experience

• Strong menu and drinks knowledge, with an interest in creating bespoke food and beverage experiences.
• Experience working closely with hotel concierge teams.
• Previous experience in a high-end, luxury or VIP-focused hospitality environment.
• Experience managing private dining, corporate events or special occasions.

Benefits

• Company pension
• Additional day off on your birthday (after one year of service)
• Refer-a-friend bonus scheme
• Employee discounts across EHL Experiences brands (FIRE Steakhouse & Bar, SOLE Seafood & Grill, SAINT Studios, The Round Room)
• Bike-to-Work Scheme
• Professional training and education support
• Regular team events and recognition initiatives
• Christmas Saving Club
• Access to one-to-one tax and payroll advice
• Death in Service benefit

What We're Looking For

Above all, we are looking for someone who understands that exceptional hospitality begins before a guest walks through the door. You will be organised, commercially minded and detail-focused, while bringing warmth, discretion and a genuine passion for creating memorable experiences.

If you thrive in a fast-paced, high-end hospitality environment and take pride in delivering a seamless guest journey from first enquiry to final follow-up, we'd love to hear from you.

Pay: €35,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Employee assistance program
• Employee discount

Application question(s):

• Do you have experience using Open Table or similar platform?

Experience:

• restaurant reservations: 2 years (preferred)
• sales: 2 years (preferred)

Location:

• Dublin, County Dublin (preferred)

Work Location: In person