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Job Post Details

Guest Experience Host/Hostess - job post

The Hydro Hotel
5.0 out of 5 stars
Lisdoonvarna, County Clare
From €14.50 an hour - Part-time, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From €14.50 an hour

Job type

  • Part-time
  • Full-time

Location

Lisdoonvarna, County Clare

Benefits

Pulled from the full job description

  • Housing allowance
  • Employee discount
  • Employee assistance program
  • Food allowance
  • Bike to work scheme
  • On-site parking

Full job description

Guest Experience Host

The Hydro Hotel Lisdoonvarna

Co. Clare

In-person role

About the Role

This role goes beyond a traditional receptionist position. You’ll be the first hello and last goodbye, helping guests feel genuinely welcome across our hotel, lodges, and cottages — while being part of a supportive, close-knit team in one of Ireland’s most beautiful locations.

What You’ll Be Doing

Guest Welcome & Experience

  • Create a warm, relaxed sense of arrival at check-in and a genuine farewell at check-out
  • Welcome resident and non-resident guests and assist with questions or requests
  • Act as a friendly point of contact throughout a guest’s stay
  • Offer local knowledge, directions, and recommendations for activities and experiences

Front Desk & Communication

  • Answer phones and manage guest enquiries professionally and efficiently
  • Handle room and restaurant reservations
  • Ensure billing and guest accounts are accurate
  • Manage emails and general front desk administration

Operations & Teamwork

  • Work closely with housekeeping to ensure rooms are prepared and ready for arrivals
  • Support smooth daily operations across the hotel, lodges, and cottages
  • Complete general administrative tasks as required
  • Assist with any reasonable duties that support guest experience and team success

This Role Is Ideal for Someone Who

  • Enjoys working with people and creating positive experiences
  • Values a healthy work–life balance in a unique coastal location
  • Is organised, calm, and friendly under pressure
  • Can work independently while also being a strong team player
  • Has experience in customer service or hospitality (helpful, but not essential)
  • Is comfortable using computers and booking systems

What We Offer

  • A welcoming, supportive workplace culture
  • A lifestyle-friendly role in one of Ireland’s most scenic villages
  • Competitive salary
  • Flexible scheduling
  • Competitive holiday programme
  • 25% discount on food & beverage across the Collection
  • 25% discount on rooms across the Collection
  • Free meals on duty
  • Free on-site parking
  • Staff referral scheme
  • Employee Assistance Programme

We are proud to foster a workplace culture committed to diversity, equity, and inclusion, and we welcome applications from all backgrounds and experiences.

How to Apply

If this sounds like a role you’d enjoy — and a place you’d like to spend your working days — we’d love to hear from you.

Please send your CV and cover letter to us

Job Types: Full-time, Part-time

Pay: From €14.50 per hour

Benefits:

  • Bike to work scheme
  • Employee assistance program
  • Employee discount
  • Food allowance
  • Housing allowance
  • On-site parking

Language:

  • English (required)

Work authorisation:

  • Ireland (required)

Work Location: In person

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