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    • 2 years previous experience in a hotel as a Food & Beverage Supervisor.
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Job Post Details

Duty Manager
Hyde Hotel
·
3.9
35 Forster Street, Galway, County Galway
Full-time
Apply now

Job details

Pay information not provided
Employee discount, Gym membership, Food allowance, Wellness program, Company events
Full-time
Weekend availability, Night shift
35 Forster Street, Galway, County Galway

Full job description

Hyde Hotel is looking for a passionate hospitality professional to take on the role of Duty Manager. In this role you will oversee the day to day operation of the Hotel while on duty, to ensure a consistently high standard and quality of service exists at all times, specifically focusing on Food and Beverage and Rooms/Front Office departments.

  • To work with the Management Team to ensure smooth running of the hotel operations
  • Ability to direct the team in all operational departments in their day to day duties
  • A strong presence on the floor with a hands on approach at all service times
  • To assist the Head of Department to continually improve the procedures and systems
  • To maintain control over the cash on the premises (Floats, cash registers, the back safe.)
  • Weekly rosters/ forecasts/ ordering and stock take
  • To deal with guest queries in a friendly and professional manner, ensuring guest satisfaction
  • To handle any complaints that may arise ensuring that each complaint is handled in a manner that complies with the hotel policy
  • To ensure that all fire escape routes are kept clear and the doors are kept in good working order
  • To carry out security and fire walks as per schedule
  • To ensure that the premises are operating in compliance with the Health & Safety at work Act 2005 and the Hotel Health & Safety Policy
  • To ensure that the food and beverage department is operating within the food and hygiene regulations (HACCP)
  • To ensure that all fire safety equipment is in good working order and that it is placed in the correct position as laid down by the fire officer
  • Log any accidents or incidents that may occur to patrons or staff of the hotel in the Duty Managers hand over diary and / incident report forms

Professional requirements and Experience:

  • 2 years previous experience in a hotel as a Food & Beverage Supervisor
  • Hotel & Catering Qualification / Management Qualification a plus
  • Front Office experience & knowledge of front office software advantage
  • Experience using a Front Office / Reception computer System
  • Available to work a variety of shifts included late night, early morning and weekend shifts

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Food allowance
  • Gym membership
  • Wellness program

Experience:

  • Hospitality management: 1 year (preferred)
  • Restaurant: 1 year (preferred)

Work authorisation:

  • Ireland (required)

Work Location: In person

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