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Hotel jobs in Tramore, County Waterford

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    • Receptionist duties requiring good interpersonal and communications skills.
    • To greet guests in a warm, friendly manner.
    • Computer literate in all areas.
    • Prepare and maintain appropriate records for swimming lessons i.e. bookings, lesson plans and phone calls.
    • Must possess excellent organisational skills.
    • Take full responsibility for the hotel during Duty Manager shifts.
    • Knowledge of hotel front office or POS systems (Opera desirable).
    • Identify opportunities to upsell hotel facilities and maximise guest spend.
    • Previous reservations experience within a 4-star hotel environment.
    • Candidates must have midweek and weekend availability beyond the summer period and for the foreseeable future.
    • Excellent communication and interpersonal skills;
    • View all Faithlegg Hotel jobs - County Waterford jobs - Food Service Associate jobs in County Waterford
    • Salary Search: Restaurant Food Service Person salaries in County Waterford
    • See popular questions & answers about Faithlegg Hotel
    • Alongside excellent bar service, the role requires solid knowledge of cocktails, Irish whiskey, craft beer and premium spirits.
    • This is not an entry-level role.
    • Experience: Minimum 2–3 years of supervisory or managerial experience in a 4/5-star luxury hotel, resort, or high-end hospitality environment.
    • Candidates for this role are required to be available to work both midweek and weekend shifts.
    • Excellent communication and interpersonal skills;
    • An experienced and ambitious Food and Beverage Duty Manager who will be primarily focused on assisting and collaborating with HOD's to develop and maximise…
    • Liaise with guests, colleague and hotel departments;
    • Candidates must be available to work both midweek and weekend shifts as required*.
    • Identify opportunities to upsell hotel facilities and maximise guest spend.
    • Previous reservations experience within a 4-star or 5-star hotel environment.
    • Previous hotel reservations or reception experience desirable.
    • Processing individual and group reservations accurately on the hotel reservations system.
    • The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and guest care skills.
    • Have full knowledge of the hotel and all departments.
    • To consistently maintain the correct service and product standards within the hotel.
    • Supervise sections and shifts; provide on-the-job coaching, feedback, and corrective guidance aligned with hotel standards.
    • Dependent on level of experience.

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Job Post Details

Hotel Receptionist
Treacy's Hotel Waterford
1 Merchants Quay, Waterford, County Waterford
€10.51–€11.50 an hour
Full-time
Apply now

Job details

€10.51–€11.50 an hour
Full-time
8 hour shift, Weekend availability, Evening shift, Monday to Friday
1 Merchants Quay, Waterford, County Waterford

Full job description

We are currently recruiting a receptionist for Treacys Hotel Waterford

  • Receptionist duties requiring good interpersonal and communications skills.
  • To greet guests in a warm, friendly manner
  • Checking in and out guests efficiently, dealing with cash, payments, reservations, Emails, phone calls, complaints and all other general enquiries.
  • Computer literate in all areas.
  • To assist in any other duties as set out by management
  • To carry out and complete all tasks assigned to you, as trained from the S.O.P manual.
  • To comply and adhere to all Hotel Policies and Procedures.
  • To understand yield management and achieve the best room rate possible.
  • To complete departmental checklist daily.
  • To answer the telephones in a friendly, professional manner, transferring calls to correct extensions and dealing with requests
  • To update reservations, reply to emails and call backs.
  • To allocate all rooms correctly keeping in mind groups taking into consideration age groups and disabilities or special requirements
  • To take reservations correctly, noting any special requests
  • To promote and sell the Hotel s facilities at all times
  • To ensure billing is correctly done to the agreed standards
  • To deal with any guest complaints, queries and suggestions quickly and efficiently.
  • To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling
  • Effective communication with Management, other employees to ensure the day to day business runs smoothly
  • A strong local knowledge would be advantage.

Ideal Candidate:

  • The ideal candidate shall have previous Reception experience or Must have previous experience in a similar role. Good Phone skills, Hotsoft experience an advantage.
  • Customer focused
  • Excellent customer care skills
  • Ability to use initiative and Must be a team player
  • To be patient and organised and be able to deal with a multitude of tasks and have the ability to prioritize these tasks.
  • Fully flexible to work mornings, evenings and weekends as required.
  • Fluent in English written & oral
  • Be courteous and focused on providing a consistently high standard of service
  • Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
  • Must possess excellent communication and interpersonal skills

Job Type: Full-time

Pay: €10.51-€11.50 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Summerhill, Waterford, CO. Waterford X91: reliably commute or plan to relocate before starting work (required)
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