Skip to main content
Post your CV and find your next job on Indeed!

IT Help Desk Job Part Time jobs

Sort by: -
    • Job Types: Full-time, Permanent.
    • Job Types: Full-time, Permanent.
    • Job Types: Full-time, Permanent.
    • The ability to prioritise and manage time effectively.
  • View similar jobs with this employer
    • Follow health and safety procedures at all times.
    • Clean desks, chairs, and surrounding work areas.
    • Dust desks, chair legs, and surfaces up to hand height.
    • Follow health and safety procedures at all times.
    • Clean desks, chairs, and surrounding work areas.
    • Dust desks, chair legs, and surfaces up to hand height.
    • As part of any recruitment process, the company collects and processes personal data relating to job applicants.
    • Hours may vary depending on business needs.
    • As part of any recruitment process, the company collects and processes personal data relating to job applicants.
    • Hours may vary depending on business needs.
    • Hold a valid visa (if applicable) to work full time in Ireland.
    • Maintaining contact with the Field Service/Project Services Team to allow real time logging and…
    • Job Types: Full-time, Permanent.
    • Updating job details in real time on inhouse system.
    • Accommodations are available upon request for candidates taking part in…
    • You'll be contracted to 16 day shifts a month, which means more time for life outside of work while still building a brilliant, high-earning career.
    • Follow health and safety procedures at all times.
    • Clean desks, chairs, and surrounding work areas.
    • Dust desks, chair legs, and surfaces up to hand height.
    • Flexible paid time off policy.
    • We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
    • Flexible paid time off policy.
    • We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
    • Flexible paid time off policy.
    • We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
    • Flexible paid time off policy.
    • We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
    • Build a session knowledge base, including company context, desk research, stakeholder mapping, and problem framing.
    • Sessions run half-day or full-day.
    • REMOTE OPPORTUNITY to work full-time;
    • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking…

Job Post Details

L2 Support Engineer - job post

INET Computer Solutions Ltd
Mullingar, County Westmeath
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Mullingar, County Westmeath

Benefits

Pulled from the full job description

  • Wellness program
  • Bike to work scheme
  • Company events
  • On-site parking

Full job description

**** PLEASE NOTE*** Applicants from outside of Ireland will not be considered.
Experience in a previous IT discipline or graduates with an IT qualification required

We are extending our IT Support Team further to add an additional IT Support Engineer to support our growing customer base. If you are up for a challenge and want to work in a friendly dynamic, fast paced environment where everything IT excites you.. We want to hear from you...

As an IT Support Engineer you’ll enjoy a fast-paced busy, but fun environment working as part of a team. Each day presents different challenges! The service department is extremely busy and challenging and requires a person with the right combination of customer facing skills and technical know-how. The primary duty of this role is to provide IT support services to our client companies. Provide system level support of multi-user operations systems, hardware and software tools, including installation, configuration, maintenance and support of these systems.

Main Responsibilities:·Assume full ownership and responsibility of all allocated support tickets ensuring they are dealt with promptly and professionally and satisfactorily concluded· Ensure strict adherence to SLA when dealing with customer tickets/calls· Installing, configuring and troubleshooting of software and hardware.· Highlight any issues using our MSP platform on customer sites raising a service ticket and escalate using the correct escalation procedures.· Develop and maintain an in-depth technical knowledge of INET products, services and solutions· Perform routine day to day system security checks and backups and produce status reports· Work closely within the Team to ensure that the highest quality of technical support and consultancy is delivered to the customer at all times· Work with other technical staff to ensure connectivity and compatibility between systems· Document relevant technical information on INET portal and Help Desk CRM application (Autotask) including site schematics, system problems, problem resolution and knowledge base content· Record and maintain hardware and software inventories, site and/or server licensing and user access and security· May be required to provide technical training to customers - systems administration and end user· Maintain confidentiality with regards to the information being processed, stored or accessed.· Monitor Remote Managed Service Application· Other ad hoc duties as required.

Job Type / Category

Full Time Permanent Position. Monday - Friday 8.30am - 5.30pm.

Essential: Strong proactive customer service and interpersonal skills. The ability to prioritise and manage time effectively.

Must have the ability to work independently or a part of a team

Good troubleshooting and analytical skills

Previous technical support experience and speak fluent English

An understanding of client-server applications would be a distinct advantage, as would one or more Microsoft MCPs or actively working towards certification.

Required Education, Skills and Qualifications

Experience / Education:· Relevant qualification and min 3+ years’ experience· Appropriate level of competence in documented technical skills· Industry standard accreditations desired CompTIA A+, Network+ Cisco / - CCNA CCNP

Knowledge Of: Microsoft Operating Systems· Microsoft Applications· Anti Virus/spyware/malware applications· Networking – TCP/IP – Switching – Firewalling, Industry Standard Troubleshooting Procedures

Good knowledge of hardware and associated technologies: Servers, desktop, laptop, tablets and printers, Operating systems – Microsoft Server 2019 Active Directory and various business applications preferred but not essential as training will be given.

Ability to understand Microsoft Office 365, Microsoft Azure knowledge preferred but not essential as training will be given.

Benefits

Package: Competitive Salary Depending on Experience, Laptop, Use of Company vehicle

Note: Previous Applicants Need not re-apply.

Job Types: Full-time, Permanent

Benefits:

  • Company events & social hours
  • On-site parking

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Benefits:

  • Bike to work scheme
  • Company events
  • On-site parking
  • Wellness program

Ability to commute/relocate:

  • Mullingar, County Westmeath: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Irish Residency is Required

Language:

  • English (required)

Work Location: In person

Let Employers Find YouUpload Your Resume