IT Program Manager jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum is seeking an experienced Senior Product Manager to lead the development and commercialization of a new Reseller Solutions product designed to help health plans and reseller organizations manage downstream client contracts, optimize pricing performance, improve reporting capabilities, and support emerging business models.

This role will be responsible for validating the market opportunity, defining the product vision, establishing the roadmap, driving customer discovery, and leading delivery of a scalable solution that can evolve from a pilot initiative into a market-ready product offering.

The successful candidate will work closely with Pricing, Technology, Operations, Design, Sales, and Client Management teams to deliver innovative solutions that address complex customer needs while supporting scalable growth.

This is a highly strategic and entrepreneurial role that requires exceptional product leadership, commercial acumen, and execution excellence, combining deep product management expertise with experience in B2B SaaS platforms, pricing solutions, financial products, healthcare technology, or enterprise workflow automation.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

Product Strategy & Vision

• Define and communicate the product vision, strategy, business model, and multi-year roadmap
• Develop and maintain a compelling value proposition aligned with customer needs and market opportunities
• Evaluate industry trends, competitive offerings, and emerging technologies to identify growth opportunities and product innovations
• Align product investments with business objectives, customer outcomes, and revenue growth goals
• Support investment planning, funding requests, and executive business case development

Customer Discovery & Market Validation

• Lead customer discovery, market research, and validation activities to identify unmet needs and product-market fit
• Conduct workshops, interviews, and research with customers, prospects, and internal stakeholders
• Translate customer insights into scalable product capabilities and differentiated market offerings
• Validate solution concepts, business assumptions, pricing strategies, and customer demand
• Analyze market opportunities and competitive dynamics to inform product direction and commercialization plans

Product Development Leadership

• Own the end-to-end product lifecycle from inception through launch and growth
• Own the product roadmap, backlog, and prioritization process
• Define MVP scope, release plans, and long-term product evolution
• Create business requirements, user stories, and acceptance criteria
• Partner with Engineering, Design, Pricing, and Operations to deliver high-quality solutions
• Balance customer value, business impact, technical feasibility, and delivery timelines
• Ensure successful execution from concept through launch and ongoing product enhancement

Pricing & Margin Optimization Innovation

• Partner with pricing and financial teams to build innovative pricing capabilities
• Support the development and enhancement of margin optimization tools, scenario modelling, contract management workflows, pass-through pricing, guarantee management capabilities, and automated reporting and analytics solutions
• Ensure solutions support client-specific configurations while maintaining scalability

Commercialization & Growth

• Define and execute the product commercialization strategy, including positioning, packaging, pricing recommendations, and market entry approach
• Develop business cases, revenue models, ROI analyses, and value propositions that support customer adoption and business growth
• Partner with Sales, Client Management, Marketing, and Operations teams to develop go-to-market strategies and launch plans
• Establish product success metrics and monitor adoption, customer satisfaction, retention, revenue growth, and overall business performance
• Identify opportunities to expand the product across additional reseller organizations, customer segments, and market opportunities
• Lead initiatives to achieve product-market fit and continuously refine the offering based on customer feedback, usage data, and market insights
• Support sales enablement activities, including product messaging, client presentations, demonstrations, and customer engagement
• Drive the transition from pilot program to scalable commercial product, establishing a sustainable operating and growth model

Stakeholder Leadership

• Collaborate across Product, Technology, Pricing, Operations, Sales, Client Management, and Executive Leadership teams
• Influence strategic decisions through data, customer insights, and business analysis
• Communicate roadmap progress, risks, product performance, and commercialization outcomes to stakeholders
• Present recommendations, business cases, and product strategies to senior leadership
• Act as the primary product leader and advocate for the Reseller Solutions initiative

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Proven extensive experience in Product Management
• Proven experience launching enterprise software products
• Proven experience managing products throughout the product lifecycle, from concept through market launch
• Proven experience leading cross-functional teams
• Proven experience building Software-as-a-Service (SaaS) or platform-based products

Preferred Qualifications:

• Proven experience within healthcare, Pharmacy Benefit Management (PBM), insurance, benefits, or health plan environments
• Proven experience in pricing, financial analytics, or revenue management
• Proven experience in customer-facing product leadership roles
• Proven experience with self-service platforms and workflow automation solutions
• Proven experience working with large enterprise customers

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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