IT Program Manager jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This individual will be part of the AI/ ML Solutions team for Underwriting at Optum Rx and be responsible for re-imagining key business processes leveraging AI. The Product Manager will be responsible for working with business and technical stakeholders to facilitate the capture of end-end requirements to establish and deliver the product roadmap. The successful candidate will work across multiple teams to ensure alignment and serve as the voice of the business with the engineering team to ensure products deliver business value.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.

What you will do:

• Develop and enhance products that address business needs and priorities, creating solutions that truly make an impact
• Work with Leadership to manage the full product lifecycle, from initial concept through deployment, support, and change management
• Operate effectively in Agile teams: write user stories, define acceptance criteria, support sprint planning, refinement, reviews, and retrospectives
• Evaluate solutions strategically, ensuring seamless integration and balancing value against cost throughout development using an Agile model
• Partner with business teams to identify opportunities for product and service improvements. Lead workshops, discovery sessions, and product demos; provide crisp updates to senior stakeholders
• Identify where AI/ML (including emerging approaches such as agentic workflows) could improve user outcomes or operational efficiency
• Partner with data science/engineering to understand feasibility, risks, and constraints; ensure appropriate guardrails and measurement
• Communicate product vision and roadmap clearly to stakeholders and leadership
• Serve as the product champion and apply deep expertise to credibly represent, manage and engage with business stakeholders
• Contribute to team success, sharing knowledge and supporting growth across the organization

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

What you will bring:

• Bachelor's degree in a relevant field such as Data Science, Computer Science, Engineering, or equivalent practical experience
• Proven product management and collaboration skills with business, engineering teams and experience taking a product through the full lifecycle
• Proven experience of working on Agile teams and deep understanding of business-centric product design and development
• Demonstrated success managing and delivering large, multi-stakeholder programs and experience in product strategy or capability management
• Demonstrated good awareness and understanding of AI/ML technologies and potential applications to business contexts
• Proven good data analysis skills using tools like Excel or BI tools to interpret metrics and make evidence-based decisions

Other useful skills and experience include:

• Demonstrated passion for innovation and a solid desire to create meaningful impact
• Proven prior experience in the Insurance industry, healthcare economics or related discipline

What We Offer:

• Opportunities for professional development
• Inclusive and supportive team culture
• Key benefits: Private health insurance, wellness programs, matching pension contribution, lunch provided by the company, training opportunities, employee donations matching and others

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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