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IT Support Engineer jobs in Blanchardstown, County Dublin

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    • 612 months of hands-on IT support experience (internships or placements accepted).
    • Provide first-line technical support to end-users via phone, email, and in…
    • View all Elwood Roberts jobs - Dublin jobs - IT Support jobs in Dublin, County Dublin
    • Salary Search: IT Support Engineer salaries in Dublin, County Dublin
    • Provide hands-on support for critical incidents and major service disruptions.
    • Contribute to the overall technical maturity of the support function.
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    • Ability to maintain a high degree of customer service for all support queries.
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    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…
    • Ability to support Windows 11 and Chrome OS end‑user devices.
    • Perform break/fix support, repairs, and equipment replacements as required.
    • Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics.
    • In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics.
    • And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
    • Own the end-to-end customer support experience, delivering standout service and high satisfaction.
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    • Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall…
    • Maintain and support Microsoft 365 services, including Exchange Online, SharePoint, and OneDrive.
    • Strong desktop support experience across Windows 10/11, iOS,…
    • Partner with internal teams such as program managers, software engineers, and customer service support to review, unblock, and resolve incidents and deliver…

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Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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