IT Support Experience jobs

Excellent Opportunity for an Experienced IT Professional to Lead and Develop a Multi-Site IT Function.

Our client, a well-established and highly respected organisation based in West Donegal, is seeking to appoint an experienced IT Manager to take ownership of its technology infrastructure, systems, and support operations.

This is a hands-on role offering the opportunity to make a real impact across a diverse business environment. The successful candidate will be overseeing the delivery, security, and continuous improvement of IT services across multiple West Donegal sites/locations.

The Role

As IT Manager, you will be responsible for the day-to-day management of the organisation's IT operations, ensuring that systems, infrastructure, and support services remain reliable, secure, and aligned to business needs.

You will work closely with senior management and department heads to identify opportunities to enhance business performance through technology, automation, and process improvement.

Key Responsibilities

• Lead, mentor and manage a small IT team.
• Oversee all IT infrastructure, including hardware, software, networks, Wi-Fi, telecommunications, and cloud-based services.
• Manage Microsoft 365 environments, user accounts, licensing, and access permissions.
• Ensure robust cybersecurity measures, backup procedures, CCTV systems, and data protection standards are maintained.
• Manage relationships with external IT suppliers, vendors, and service providers.
• Coordinate the procurement, deployment, and lifecycle management of IT hardware and software.
• Lead IT projects, system upgrades, and technology implementations.
• Support multiple business locations, ensuring IT systems remain secure, reliable, and fit for purpose.
• Identify and implement technology solutions that improve efficiency and support organisational growth.

About You

• Relevant IT qualification and/or significant industry experience with ideally a minimum 5 years' experience within IT infrastructure, systems administration, technical support, or a similar environment.
• Previous team leadership or management experience would be highly desirable.
• Strong knowledge of Microsoft 365, networking, cloud technologies, cybersecurity, and telecommunications.
• Excellent troubleshooting, organisational, and problem-solving skills.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Experience supporting multi-site operations, retail environments, or commercial organisations would be advantageous.

What's on Offer?

• Opportunity to take ownership of the IT function within a successful and growing organisation.
• Varied and challenging role covering infrastructure, systems, projects etc.
• Competitive salary depending on experience.

Ready to Take the Next Step?

Please send your up-to-date CV and a brief cover note to our multi-sector division for immediate and confidential consideration.

Please note: Applications can only be accepted from candidates who already hold the legal right to work in Ireland.

3D Personnel is acting as an Employment Agency and Business in this recruitment.

We are committed to equality of opportunity and uphold strict data privacy standards. Our Privacy Policy is available on our website.

Work Location: In person