Skip to main content
Post your CV and find your next job on Indeed!

IT Support jobs in Carlow, County Carlow

Sort by: -
    • To provide Level 1 technical support for the ICT environment including low level networks issues troubleshooting, desktop/laptop and mobile systems.
    • Provide support and back-up to the ICT Security Operation Manager in their role.
    • They may also support and provide backup for Teagasc’s ICT Security Operations…
    • Knowledge of designing and building data reports to support the identification, collection and analysis of relevant data to support the Cyber Risk Function.
    • Ensure set up of technology solutions to support ongoing administration and eligibility.
    • Participates in customer implementation meetings as needed to support…
    • Provide support to junior engineers and internal customers.
    • Managing and monitoring wireless and fibre networks.
    • Managing a Virtual Server environment.
    • Experience developing or delivering cyber risk training, awareness material, guidance or communities of practice to support consistent risk management across a…
    • BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments…
    • Previous customer support experience is preferred (phone support experience is great to have but not required).
    • Fluent level of English AND French.
    • Previous customer support experience is preferred (phone support experience is great to have but not required).
    • Fluent level of English AND German.
    • Training and Support: Provide training and support to clients, ensuring they can effectively use the Oracle EPM tools for financial planning and analysis.

People also searched:

technical support
no experience necessary
it support technician
it
part time
software
administration
analyst
computer
customer service

Job Post Details

Assistant I.S. Technical Support Officer - job post

Local Government Jobs Ireland
4.6 out of 5 stars
Carlow, County Carlow
€36,113–€55,460 a year - Permanent
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • €36,113–€55,460 a year

Job type

  • Permanent

Location

Carlow, County Carlow

Full job description

Professional and Technical

Analogous to Senior Staff Officer

36,113 - 55,460

Advertised Date: 18 May 2026

Annual Salary

Carlow

Permanent

Closing Date: 05 Jun 2026, 12:00 PM


Job Summary

Carlow County Council invite applications from suitably qualified candidates for the permanent post of Assistant I.S. Technical Support Officer.

The principal duties and responsibilities will be to perform the range of operations appropriate to the post of Assistant IS Technical Support Officer that may be assigned by the Head of Information Systems and shall include the following (non-exhaustive) duties:

  • to provide Level 1 technical support for the ICT environment including low level networks issues troubleshooting, desktop/laptop and mobile systems
  • to systematically interpret user problems, identify solutions and/or escalate complex or unresolved incidents within the team or to external suppliers
  • to manage and track issues from outset to conclusion, effectively communicating with all stakeholders throughout the process
  • to engage with business users to understand issues and requirements
  • to provide advice and solutions regarding installed applications and technology
  • to install, configure, test, and document hardware, software and network components and solutions, avoiding service disruptions
  • to ensure coherence to security requirements and licence compliance
  • to contribute to the continuous improvement of the team with regular updates to the knowledge base
  • to carry out any other duties that may be assigned from time to time
Further information is availale in the Candidate Information Booklet available on our website www.carlow.ie

Each candidate must have a general standard of education such as would enable the satisfactory performance of the duties and must hold, at a minimum, a Certificate in a computer related disciplineand in addition, the following would be desirable:

  • have passed the NCC/IPA Higher Diploma in Computer Studies or an equivalent Third Level accredited, certified I.T. qualification and at least six months’ relevant experience which should include:
  • strong Level 1 Support Desk experience
  • knowledge and support experience of a number of the following - Windows 10, Windows 7, Microsoft Office and Outlook, Windows Servers, LANs, WANs, WiFi, backup and recovery, anti-virus and other security systems, TCP/IP, routing and networks, Active Directory, Group Policy, VoIP telephony, encryption technologies, security systems, system monitoring and management including SCCM, Android and IOS and mobile device management, helpdesk management and audio-visual and meeting room technology
  • must be able to demonstrate commitment to customer service


Contact Details

Human Resource Section
Carlow County Council
County Buildings, Athy Road,
Carlow
R93 E7R7

059 9172410

hr@carlowcoco.ie

Let Employers Find YouUpload Your Resume