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Branch Welcome Advisor - The Quay, Waterford
CPL
·
3.4
Waterford, County Waterford
€16.48 an hour
Temporary

Job details

Here’s how the job details align with your profile.

Pay

€16.48 an hour

Job type

Temporary

Shift and schedule

Monday to Friday

Full job description

Join Bank of Ireland through CPL – Build Your Future in Banking!



Welcome Advisor - The Quay, Waterford

Location: We have 2 intakes across Waterford City & Lisduggan branches. Our main work site is in the Quay, Waterford with occasional travel to the Lisduggan branch.

Contract: 12 Months

Partner: Bank of Ireland (via CPL)

Salary: 16.48 per hour

Working Hours: Monday - Friday, Onsite



We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.



As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.



Key Responsibilities

  • Deliver exceptional customer service (including cashier duties where required)
  • Guide customers through self-service banking options such as Banking 365
  • Manage customer flow and ensure a smooth branch experience
  • Update and maintain customer information on internal systems
  • Handle basic queries and issues confidently and escalate when necessary
  • Share customer insights to help improve service delivery
  • Embrace change, innovation, and learning as part of your daily role


What Will Make You Stand Out

  • A track record of excellent customer service
  • Strong communication and teamwork skills
  • Self-motivation with a drive to achieve goals
  • A curiosity for technology and openness to learning new systems
  • A genuine interest in growing your career with Bank of Ireland
  • Interest in further study and professional development (APA or similar qualifications)


If you’re ready to start a rewarding career journey with Bank of Ireland and CPL, apply today and take the first step toward building your future in banking!



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