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Job Post Details

Air Freight Supervisor - job post

GRN Search Group
Shannon, County Clare
€50,000–€55,000 a year - Permanent

Job details

Pay

  • €50,000–€55,000 a year

Job type

  • Permanent

Shift and schedule

  • Monday to Friday

Location

Shannon, County Clare

Benefits

Pulled from the full job description

  • Annual leave
  • Employee assistance program
  • Bike to work scheme

Full job description

Air Freight Supervisor

€50,000 - €55,000 DOE + Enhanced Benefits + Career Progression
Shannon, Co. Clare

A leading global freight forwarding organisation is seeking an experienced Air Export Operational Supervisor to join its established operation in Shannon.

This is an excellent opportunity to take on a leadership role within a highly respected international logistics business, where you'll oversee the day-to-day Air Export operation, support and develop an experienced team, and help drive operational excellence.

Whether you're already leading an Air Export team or are a senior Air Freight professional ready to take the next step into management, this role offers genuine long-term career progression within a stable, growing organisation.

The Opportunity

You'll take responsibility for the daily performance of a well-established Air Export department, coordinating workloads, supporting operational staff and ensuring customer expectations, service levels and operational KPIs are consistently achieved.

Working closely with senior management, you'll act as the first point of escalation for operational issues, identify opportunities to improve processes and help develop a high-performing team capable of delivering exceptional customer service.

This is a hands-on leadership role where you'll remain close to the operation while helping shape its continued success.

The Role

  • Lead the day-to-day Air Export operation, ensuring shipments are processed accurately and efficiently.
  • Allocate workloads across the team to maximise productivity and customer service.
  • Prioritise urgent shipments and customer requirements in a fast-paced environment.
  • Monitor operational KPIs, service levels and departmental performance.
  • Support, coach and develop team members through training and mentoring.
  • Act as the primary escalation point for operational and customer service issues.
  • Ensure export documentation and procedures remain fully compliant.
  • Maintain and improve Standard Operating Procedures (SOPs).
  • Identify process improvements, commercial opportunities and operational efficiencies.
  • Support planning for holidays, absence cover and peak trading periods.
  • Provide regular operational updates and performance feedback to management.

What We're Looking For

  • Minimum two years' experience within Air Freight operations.
  • Strong understanding of Air Export processes and documentation.
  • Previous supervisory, team leader or senior operational experience.
  • Excellent knowledge of international import and export procedures.
  • Strong organisational skills with the ability to prioritise multiple shipments simultaneously.
  • Commercial awareness and a customer-focused mindset.
  • Excellent communication and leadership skills.
  • Confident making operational decisions in a fast-moving environment.

What's On Offer

  • €50,000 - €55,000 depending on experience.
  • Monday-Friday working pattern.
  • 5-hour working week.
  • Enhanced annual leave.
  • Pension scheme.
  • Life Assurance.
  • Critical Illness Cover.
  • Cycle to Work Scheme.
  • Employee Assistance Programme.
  • Genuine long-term career progression within a global logistics organisation.
  • Supportive leadership team committed to employee development.

Why This Role?

Leadership opportunities within Air Freight are relatively rare, particularly within established international freight forwarding businesses.

This role offers the opportunity to move beyond simply processing shipments and instead influence operational performance, develop people, improve customer service and build a long-term leadership career within a well-resourced organisation that continues to invest in its people and operations.

If you're looking for your next challenge within Air Freight and want to make a genuine impact, CLICK APPLY NOW to arrange a confidential conversation.

GRN Search Group is a specialist recruitment consultancy operating across the Supply Chain sector, recruiting professionals within Transport & Logistics, Freight Forwarding & Customs, Warehousing & Distribution, and Procurement & Supply Chain.

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