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    • Some experience with Opera hotel software, ideally.
    • Experience in customer service, ideally within the hotel industry.
    • Your Birthday as an extra paid day off!
    • View all O'Callaghan Collection jobs - Dublin jobs
    • Salary Search: Hotel Receptionist salaries in Dublin, County Dublin
    • See popular questions & answers about O'Callaghan Collection
    • Employee discounts across all FBD Hotels & Resorts.
    • Free gym membership / Discount in The Spa.
    • To provide spotlessly clean bedrooms for all guests.
    • These roles can be either part-time or full-time hours with flexible working schedule including weekends.
    • Job Types: Full-time hours, Part-time.
    • Previous experience working in the accommodation department of a 4* hotel is desirable but not essential;
    • To ensure all public areas are kept clean and tidy and…
    • Maximising all available sales opportunities by actively upselling the hotel facilities and rates.
    • Providing an outstanding guest experience by exceeding guest…
    • Previous experience in a similar role within a hotel environment would be a distinct advantage;
    • The successful candidate will be a team player, be flexible and…
    • Serve on hotel committees as required.
    • Comply with hotel health, safety, and environmental procedures.
    • Main Purpose of Job: To ensure the cleanliness of…
    • Provide guests with information about the hotel and hotel facilities attractions and amenities.
    • Experience using hotel property management systems (for eg:…
    • Previous experience in a similar role ideal.
    • Strong work ethic and commitment to excellent customer service.
    • Staff discount across hotel amenities.
    • Previous hotel accommodation experience is a bonus.
    • As an Accommodation Assistant, reporting to the Accommodation Manager…
    • Ability to work under pressure in a busy hotel environment.
    • The Redcastle Hotel currently require a full time receptionist.
    • Ability to work on one's initiative.
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    • Five hotels in Ireland and 2 hotels in Spain.
    • To carry out all duties and to abide by the standards, procedures and policies adopted by the hotel.

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Job Post Details

Hotel Receptionist - job post

O'Callaghan Collection
1.5 out of 5 stars
Dublin, County Dublin
Full-time

Job details

Job type

  • Full-time

Location

Dublin, County Dublin

Benefits

Pulled from the full job description

  • Referral programme
  • Gym membership
  • Tax Saver Scheme
  • Bike to work scheme

Full job description

Job Ref: OCC3637
Branch: The Green Hotel
Location: The Green, Dublin 2
Salary/Benefits: Competitive Salary, Free Meal, Birthday Off
Contract type: Permanent
Hours: Full Time
Shift pattern: Varied
Hours per week: 37.5
Posted date: 05/08/2026
Closing date: 19/08/2026


About Us:

O'Callaghan Collection is a thoughtfully curated and design led collection of 4 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin city centre.

Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.

Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.

We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.

We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.

We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.

In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.

We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.

Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.

If this sounds like you, we’d love to connect.

We are Caring|Proud|Accountable|Determined.


Benefits:

  • Subsidized membership at our fully equipped gym
  • Your Birthday as an extra paid day off!
  • Enhanced holidays with service
  • Rewards programme
  • Refer a friend - up to €1000 reward
  • Discounted room stays - friends and family
  • Discounted FB when you are a guest in any of our hotels
  • The opportunity to progress - 4 Hotels in Dublin city
  • Tax saver for travel tickets
  • Bike to work scheme and a safe place to leave your bike.

Role information:

  • Greeting and Welcoming Guests: The receptionist is responsible for providing a warm and friendly welcome to all arriving guests, creating a positive first impression of the hotel.
  • Check-In and Check-Out Procedures: Efficiently handle the check-in and check-out processes, ensuring accurate information is collected, reservations are confirmed, and appropriate payments are processed in a timely manner.
  • Customer Assistance and Inquiries: Attend to guests' inquiries, requests, and concerns, providing helpful information about hotel services, amenities, and local attractions. Resolve any issues promptly and professionally.
  • Phone and Email Communication: Manage incoming calls and emails, directing them to the relevant departments or staff members. Answer queries, take messages, and provide information as needed.
  • Lobby Maintenance and Appearance: Keep the reception area tidy, well-organized, and visually appealing. Monitor the lobby to ensure it reflects the high standards of the hotel and create a comfortable atmosphere for guests.

Requirements:

  • Experience in customer service, ideally within the hotel industry
  • To be someone our guests can feel comfortable talking to and trust to take care of everything during their stay
  • To be immaculately turned out, with an unshakably professional and friendly demeanour
  • Some experience with Opera hotel software, ideally

The 4-star hotel is devoted to delivering comfort and convenience to its guests thanks to the spacious bedrooms and to its prime location next to St. Stephen’s Green Park in the heart of Dublin city centre.

Its location makes it the perfect hub for visiting Dublin for business or simply for those looking to indulge in some shopping or sightseeing.

We are consistently ranking high on TripAdvisor for our exceptional service and unforgettable guest experiences!

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