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Job Post Details

Caseworker, MHPSS Project - job post

UN International Organization for Migration
Dublin, County Dublin
€3,081 a month - Full-time

Job details

Pay

  • €3,081 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Benefits

Pulled from the full job description

  • Sick pay
  • Relocation assistance
  • Additional leave
  • Private dental insurance
  • Private medical insurance

Full job description

JR 21747
Open to Internal and External Candidates

Position Title : Caseworker, MHPSS Project
Duty Station : Dublin, Ireland
Classification : General Service Staff, G5
Type of Appointment : One Year Fixed Term Graded Contract, with possibility of extension
Estimated Start Date : August 2026

Closing Date : 16 July 2026

IOM Ireland has been operating in Ireland since 2001, currently in following areas of migration management: Assisted Voluntary Return and Reintegration, Resettlement, Family Reunification, Counter-Trafficking, Protection, Integration Support to Beneficiaries of Temporary Protection, Integrated Immigration Governance and Mental Health and Psychosocial Support (MHPSS).

Context:

IOM provides mental health and psychosocial support to international protection seekers residing in the Citywest accommodation facility with the aim to improve their psychosocial well-being and to strengthen their overall resilience.

Under the overall supervision of the Chief of Mission in Ireland, the Head of the MHPSS Unit, the Counselling and Case Management Coordinator and the direct supervision of the Senior Case Management Associate, the incumbent will provide support in implementing project activities related to social work matters and services to international protection applicants hosted in transit accommodation centres in Ireland

Core Functions / Responsibilities:

  • Keep on mapping the provision of basic services and protection activities at the microlevel and disseminate information on how to reach those services–resources.
  • Provide direct assistance to the most vulnerable individuals and families of the affected populations, such as women, children, elders, persons with disabilities, survivors of violence, and economically destitute and socially marginalized persons.
  • Organize, together with the educator, sensitization, information and problem-solving group sessions on identified social problems encountered by the community.
  • Strengthen existing social networks and promote participatory initiatives aimed at activating protective, restorative and transformative psychosocial factors at the community level, such as mutual support, intrafamily and interfamily cooperation, public gatherings and dialogue.
  • Map socially supportive structures and resources at the microlevel, mobilize them and envisage, in liaison with Senior Project Associates, ways to build their capacity further.
  • Identify vulnerable cases, ensuring their access to available protection services, by supporting the Counsellor in conducting MHPSS assessments.
  • Coordinate with the Senior Case Management Associate in collaboration with the Senior Counselling Associate and other members of the team the inclusion of vulnerable cases in community-based activities along the full spectrum of the intervention pyramid.
  • Provide technical guidance and supervision to community focal points and volunteers in the concerned communities, ensuring that the project’s activities are effectively communicated and carried on in participatory and inclusive ways.
  • Facilitate MHPSS needs assessments, surveys and research in the concerned communities of the project to enhance access to community-based psychosocial and protection services.
  • Organize and coordinate activities of integration of MHPSS and livelihood support.
  • Develop recreational activities. Establish volunteer working groups; coordinate and supervise tasks they undertake within the framework of the operation of the facility.
  • Prepare documentation, leaflets, and outreach messaging, in collaboration with the Cultural Mediators.
  • Perform such other duties, as may be assigned.

Required Qualifications and Experience:

Education:

  • Bachelor’s degree in Social Sciences or Social Work, with minimum 3 years of relevant work experience

Experience:

  • Previous experience in social and protection activities in related areas of intervention is an advantage.
  • Experience in communicating and working with a wide range of people, including people of culturally diverse backgrounds.
  • Previous experience in a similar role preferred.
  • Familiar with direct assistance to migrants and/or refugees preferred.
  • Previous experience working with vulnerable migrants preferred.
  • Experience in working in a multi-cultural environment is an advantage.
  • Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset.
  • Strong organizational, facilitation, communication, writing and presentations skills.
  • Computer literacy in standard software applications (MS Office, etc).
  • Valid driver’s license with at least five years’ driving experience is an advantage.

Skills:

  • Ability to work with migrants and asylum seekers
  • Interpersonal skills (i.e. empathy and emotional resilience)
  • Intercultural competence and communication skills
  • Culture-specific knowledge
  • Capacity to prevent and mitigate conflicts and bridge gaps due to language misunderstandings in an objective and impartial manner between the beneficiaries and the authorities
  • Psychological understanding in interpersonal communication and sensitivity in addressing the asylum-seekers’ claims
  • Knowledge of the procedures related to the asylum application in Ireland
  • Excellent written and verbal communication skills
  • Ability to prepare clear and concise reports and work with statistics
  • Good experience with Microsoft Office

Languages:

  • IOM’s official languages are English, French, and Spanish
  • For this position, fluency in English is required (oral and written).
  • Working knowledge of any UN languages an advantage

Required Competencies:

Values

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: Encourages and contributes to clear and open communication

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government.

This post is subject to local recruitment.Only persons holding a valid residence and work permit in Ireland will be eligible for consideration.

As the right to live and work in Ireland is required, the contract issued may be shorter than the period mentioned in the advertisement, in order to align with expiry date of the work permit.

How to apply:
Please apply to this job post, sharing your updated CV and Cover Letter explaining your interest in the role.

Please note that only shortlisted candidates will be contacted for an interview, soon after the closing of the Vacancy.

Posting period: From 02.07.26 to 16.07.26

Job Type: Full-time

Pay: €3,081.00 per month

Benefits:

  • Additional leave
  • Private dental insurance
  • Private medical insurance
  • Sick pay

Ability to commute/relocate:

  • Dublin, County Dublin: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work authorisation:

  • Ireland (required)

Work Location: In person

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