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    • Provides technical training to more junior employees.
    • Where required provide support for the Manufacturing Shop Floor handhelds laptops an.
    • View all Cognizant jobs - Cork jobs - Desktop Support Technician jobs in Cork, County Cork
    • Salary Search: Deskside Support Engineer salaries in Cork, County Cork
    • See popular questions & answers about Cognizant
    • Provide guidance and informal mentoring to junior team members or technicians as needed.
    • Technical support, systems analysis, or security systems service…
    • Effective Communication Skills: Ability to communicate technical concepts clearly to diverse audiences, including non-technical stakeholders, through verbal and…
    • Deliver professional and responsive technical support to end users.
    • Undertake additional technical support tasks and ad hoc duties as required.
    • We are looking for a motivated Junior IT Administrator / Helpdesk Support professional to provide first-line technical support to end users.
    • Demonstrate strong business and technical acumen on projects to help us drive value for clients.
    • Work in client engagement teams executing Strategy and…
  • View similar jobs with this employer
    • For critical matters, we use our systems to provide remote diagnostic technical support.
    • Identify and interpret interoperability and support matrices; identify,…
    • This role will require providing first level phone, email and remote technical support to SATIR customers around the world.
    • Issue invoices and repair documents.
    • Excellent interpersonal and communication skills to interact effectively with technical and non-technical stakeholders.
    • Education Level Bachelor's Degree.

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Job Post Details

Cognizant logo

Deskside Support Engineer - job post

Cognizant
3.8 out of 5 stars
Cork, County Cork
Full-time
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Job details

Job type

  • Full-time

Location

Cork, County Cork

Full job description

Job Summary
Deskside Support Desktop/Laptop/PC Support
Provide Install Move Add Change (IMAC) Break Fix and end user support activities as required.
Stage Build and Image systems with standard client image (aka eCore).
Complete special projects as requested by Customer.
Provides technical training to more junior employees.
Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.

Where required provide support for the Manufacturing Shop Floor handhelds laptops an
Responsibilities
Deskside Support Desktop/Laptop/PC Support
Provide Install Move Add Change (IMAC) Break Fix and end user support activities as required.
Stage Build and Image systems with standard client image (aka eCore).
Complete special projects as requested by Customer.
Provides technical training to more junior employees.
Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
Where required provide support for the Manufacturing Shop Floor handhelds laptops and scanner devices.
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