Medical Administration Jobs jobs

Medical Secretary – Private Cardiology Practice

Permanent, Part-Time | 20 hours per week | Tuesday, Wednesday & Thursday | Cork

€18.50–€21.50 per hour

We are looking for an experienced and capable Medical Secretary / Practice Administrator to join our private cardiology practice in The Cork Clinic on Western Road, near the Bon Secours Hospital campus in Cork.

This is a varied and responsible role within a small specialist practice. The position reports to the Practice Manager and works closely with the consultant, practice nurse and wider administrative team.

Previous healthcare experience would be an advantage, but it is not essential. We are equally interested in an accomplished administrator or secretary from another professional environment who has strong transferable skills and the aptitude to learn the medical aspects of the role.

The Role

The role involves helping to keep a busy specialist practice running smoothly and providing a professional and helpful service to patients.

Key responsibilities include:

• Coordinating appointments and outpatient clinics
• Managing patient enquiries by telephone, email and in person
• Preparing clinics and providing administrative support to the consultant
• Preparing and processing medical correspondence, referrals and other documentation
• Maintaining accurate patient records and information
• Coordinating investigations, diagnostic tests and follow-up appointments
• Liaising with GPs, hospitals, consultants and other healthcare professionals
• Keeping track of correspondence, results, requests and outstanding matters, and directing or escalating these appropriately
• Processing patient fees, invoices, payments and receipts
• Supporting the wider administrative needs of the practice and handling confidential information appropriately

What We Value

We are looking for someone who takes pride in doing things well and takes ownership of their work. They keep track of what needs to be done, notice when something has been missed, and take responsibility for seeing things through to completion.

Good judgement is important. There will often be several things requiring attention at once, so you should be able to organise competing demands, recognise when something requires prompt attention and know when to seek advice or escalate a matter.

We also value people who think about how things are done. If a process could work better or there is a more efficient way of doing something, we want someone who will notice and be comfortable suggesting an improvement.

Finally, this is a small team. Being a supportive and considerate colleague matters to us. Everyone has their own responsibilities, but we work together and help one another when things are busy.

About You

Essential:

• At least two years’ relevant administrative, secretarial or comparable professional experience
• Strong organisational skills and the ability to manage competing demands
• Excellent written and verbal communication
• Accuracy, attention to detail and good general IT skills
• Initiative, sound judgement and a professional manner
• Ability to handle confidential and sensitive information appropriately

Desirable, but not essential:

• Medical or healthcare administration experience
• Experience in a consultant-led or private medical practice
• Familiarity with medical terminology and correspondence

Training in our practice systems and processes will be provided.

Hours, Salary & Benefits

This is a permanent, part-time position of 20 hours per week, worked across Tuesday, Wednesday and Thursday.

There can be some flexibility around start and finish times by agreement, provided the needs of the practice are covered.

• €18.50–€21.50 per hour, depending on relevant experience and broadly aligned with the HSE Clerical Officer Grade III scale
• Employer pension contribution
• Annual leave equivalent to 22 days per year for a full-time 35-hour week, pro rata
• Christmas closure
• Staff parking paid for by the practice, a short walk away
• Access to the Bon Secours Hospital canteen and café
• Easy walking distance of Cork city centre

How to Apply

Please submit your CV together with answers to the 4 short questions below. Please keep each answer to a maximum of 150 words.

Applications which do not include answers to all 4 questions will not be considered for shortlisting.

1. What interests you about this position? Please tell us briefly what attracted you to the role and which aspects of your previous experience you think would make you particularly well suited to it.

2. Tell us about something you are particularly proud of having done well in a previous role. It doesn’t need to be a major project. We are interested in what you did, why it mattered and what you personally contributed.

3. Imagine you are having a particularly busy morning in the practice.

A patient has arrived and needs assistance, the telephone is ringing, a GP practice is waiting for information, and the consultant has asked you to arrange something that needs to be dealt with that morning.

There isn’t necessarily one correct order but briefly explain how you would assess the situation, decide what to deal with first and make sure nothing is overlooked.

4. Tell us about a time when you noticed that something had been missed, was incorrect or could have been done better. What did you notice, what did you do, and what was the outcome?

Closing date for applications: Friday, 18th September 2026. We may close the competition earlier if we receive a sufficient number of suitable applications, so early application is encouraged.

Interviews are expected to take place during the week commencing 28th September.

Pay: €18.50-€21.50 per hour

Expected hours: 20.0 per week

Work Location: In person