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Medical Administration jobs in Cork, County Cork

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    • Previous experience in a receptionist, medical secretary, hospital clerical, healthcare administration or other busy public-facing role.
    • View all Cork ARC Cancer Support House CLG jobs - Wilton jobs - Client Services jobs in Wilton, County Cork
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Job Post Details

Client Services Receptionist
Cork ARC Cancer Support House CLG
Wilton, County Cork
€35,000 a year
Full-time
Apply now

Job details

€35,000 a year
Sick pay, Company pension, On-site parking
Full-time
Wilton, County Cork

Full job description

Job Title:

Receptionist

Reports to:

Services Coordinator

Purpose of the Role

The Receptionist is often the first point of contact for people affected by cancer and their families. The postholder will provide a warm, professional and compassionate welcome, ensuring all visitors, callers and clients receive a high standard of support and service.

The role requires a calm, organised, mature and highly reliable individual who can confidently manage a busy reception and telephone service, coordinate appointments, respond to client enquiries, and ensure callers and visitors are connected promptly with the appropriate member of the support team.

Essential Criteria

  • Previous experience in a receptionist, medical secretary, hospital clerical, healthcare administration or other busy public-facing role.
  • Significant experience managing busy telephone lines, coordinating appointments and maintaining accurate scheduling systems.
  • Excellent telephone manner with the ability to communicate professionally, warmly and confidently with a wide range of people.
  • Strong organisational skills with the ability to prioritise competing demands and manage a busy workload.
  • Excellent written and verbal communication skills.
  • High level of accuracy and attention to detail.
  • Proficiency in Microsoft Office, Outlook and general office systems.
  • Ability to work independently while also contributing effectively as part of a team.
  • A calm, dependable and professional approach, particularly in sensitive or emotionally challenging situations.
  • A compassionate, empathetic and non-judgemental manner when supporting people affected by cancer and their families.

Personal Qualities

We are seeking someone who is:

  • Warm, welcoming and approachable.
  • Mature, professional and emotionally resilient.
  • Calm and reassuring, even during busy or demanding periods.
  • Highly organised and methodical.
  • Reliable, dependable and consistent.
  • Compassionate and people-focused.
  • Discreet and trustworthy when handling sensitive information.
  • Flexible and adaptable in response to the changing needs of the service.
  • A strong team player who enjoys working collaboratively with colleagues.
  • Committed to providing a high-quality service to people affected by cancer and their families.

Note

This job description is intended as a guide to the principal duties and responsibilities of the role. The postholder may be required to undertake other reasonable duties as required to support the effective operation of Cork ARC Cancer Support House.

How to Apply

Please apply with a cover letter and resume to the Services Coordinator by close of business the 13th November to valerie@corkcancersupport.ie

Pay: €35,000.00 per year

Benefits:

  • Company pension
  • On-site parking
  • Sick pay

Work Location: In person

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