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Job Post Details
Phlebotomist - UPMC Sports Surgery Clinic
Job details
Full job description
Phlebotomist - UPMC Sports Surgery Clinic
Location: Sports Surgery Clinic
Job type: Permanent Part-time (8 hours per week)
Overview of role:
The Phlebotomist is responsible for delivering a safe, efficient, and patient-centred phlebotomy service within the Clinic. The post holder will perform venepuncture procedures to the highest professional standards while ensuring compliance with clinic policies, infection prevention and control requirements, patient identification procedures, quality standards, and accreditation requirements.
Primary Duties and Responsibilities:
Clinical Responsibilities
- Provide a high-quality phlebotomy service for patients attending the Clinic.
- Perform venepuncture and blood collection procedures in accordance with approved policies, procedures, and best practice standards.
- Ensure positive patient identification is carried out prior to specimen collection.
- Label, handle, store, and transport specimens safely and accurately.
- Maintain patient dignity, privacy, and confidentiality at all times.
- Monitor patients during and following blood collection, responding appropriately to adverse reactions.
- Escalate clinical concerns promptly through the appropriate channels.
- Ensure all equipment used within the service is maintained, checked, cleaned, and stored appropriately.
- Report equipment faults and ensure appropriate follow-up actions are taken.
- Comply with infection prevention and control standards, hand hygiene requirements, and sharps safety procedures.
- Adhere to all health and safety policies and safe work practices.
Quality and Patient Safety
- Support the Clinic's quality, risk management, and patient safety programmes.
- Participate in clinical audits, quality improvement projects, and service development initiatives.
- Report incidents, accidents, near misses, complaints, and safety concerns in accordance with Clinic policy.
- Support compliance with accreditation standards and organisational quality objectives.
- Contribute to maintaining a culture of continuous improvement and patient-centred care.
Professional Responsibilities
The post holder will:
- Demonstrate professionalism, integrity, and accountability in all aspects of practice.
- Treat all patients with dignity, respect, compassion, and sensitivity to their individual needs, beliefs, and preferences.
- Maintain professional competence through ongoing education and training.
- Actively participate in mandatory training programmes.
- Remain informed of current best practice and developments within phlebotomy and healthcare.
- Support evidence-based practice and quality care delivery.
- Adhere to all organisational policies, procedures, and professional standards.
- Act as a positive ambassador for the Clinic at all times.
Administrative Responsibilities
The post holder will:
- Assist in maintaining accurate departmental statistics and records.
- Communicate effectively with relevant departments to support continuity of patient care.
- Participate in meetings, audits, and committees as required.
- Assist with service planning and implementation of new initiatives where appropriate.
- Support efficient use of departmental resources.
- Contribute to change management and service development activities.
Qualifications & Experience:
- Essential Requirements
- Successful completion of a recognised Phlebotomy Qualification/Course.
- Minimum of one year's experience in a phlebotomy role.
- Demonstrated competency in venepuncture techniques.
- Computer literacy and proficiency in clinical information systems.
- Excellent verbal and written communication skills.
- Ability to work independently and prioritise workload effectively.
- Strong attention to detail and organisational skills.
- Commitment to professional development and lifelong learning.
Desirable Requirements
- Experience working in an acute healthcare setting.
- Experience participating in quality improvement initiatives, audits, or accreditation processes.
- Knowledge of laboratory specimen management and transportation procedures.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.