Medical Receptionist jobs in Cork, County Cork

Medical Secretary – Endoscopy

Full Time, Permanent

Join our dedicated endoscopy practice as a Medical Secretary and play a key role in delivering compassionate, efficient care to our patients.

This role requires a compassionate and responsible individual who can help manage the day to day running of the Consultants’ practice, with responsibility for administration tasks, operational efficiencies, and customer service. The successful candidate will be flexible, team player and a have a professional manner focused on patient service. This role in a modern practice will suit someone who is comfortable multi-tasking and enjoys working in a busy environment.

Key Responsibilities:

• Provide a friendly, courteous, and efficient reception service, with a proven track record in providing excellent customer service.
• Schedule appointments and maintain Consultant’s diary
• Organising the daily patient list and drawing the relevant files
• Ordering office supplies and overseeing the maintenance of office equipment
• Organising meetings and taking minutes
• Responding to queries from patients
• Maintaining accurate and up-to-date patient records
• Typing letters, clinical reports and transcriptions and updating databases and spreadsheets
• Maintaining total confidentiality of personal and financial data
• Ability to manage finances which includes billing.

The ideal candidate will:

• A minimum of 4 years relevant experience in acute setting and strong audiotyping skills are essential
• Hold a relevant secretarial or business qualification and have achieved an excellent level of proficiency in same
• Have excellent interpersonal, communication and organisational skills and have the ability to work on his/her own initiative
• Have excellent technical ability with MS Word, Excel, and similar IT software
• Have excellent administration and organisation skills with the ability to multitask and manage time efficiently
• A high level of accuracy and attention to detail is essential for the role
• Proven experience dealing with confidential information and understanding GDPR
• Experience of working with a patient management system and/or in a healthcare environment would be a distinct advantage
• Ability to work in a fast-paced office environment
• Proven ability to work as part of a team as well as on your own initiative
• Flexibility and ability to adapt to a changing environment
• Fluency in English, both verbal and written, is a pre-requisite for this role

The profile of the role above is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Some flexibility is required with working hours to meet business demands and allow for holiday and general leave cover.

This role is based in the Consultants’ private clinic, and you will be employed directly by the Consultant.

Pay: From €38,000.00 per year

Work Location: In person