Medical Receptionist jobs in Kilteel, County Kildare

We are seeking an experienced, friendly, organised, and reliable Medical Receptionist to join our GP practice. This role is ideal for someone who enjoys working with the public, thrives in a fast-paced environment, and can provide a warm and professional service to patients. The job is full time, typically 4 or 5 days per week with additional hours available to cover colleagues absence. The practices are fully computerised and use Socrates practice management software.

Experience in this specific role is a significant advantage. The ability to take on ancilliary tasks, such as phlebotomy, preparation of medication for dispensing and the fitting of blood pressure monitors, is also desirable.

The practice is a nonsmoking/non vaping site and promotes vaccinations in accordance with HSE guidance. Days and hours flexible.

Key Duties

• Handle appointment bookings, cancellations, rescheduling, and follow-ups via phone, email, and in-person
• Excellent communication skills, empathy, discretion, patience and a willingness to be part of a team are essential to the role
• Welcome patients and visitors professionally, verify identity/details, and manage the front desk flow
• Process outgoing and incoming clinical correspondence, specialist/hospital referrals, and medical reports
• Manage basic billing, process patient payments, issue receipts, and handle state/insurance claim documentation (such as GMS/Primary Care Reimbursement Service or private health insurance schemes)
• Maintain accurate patient databases in the practice management software while strictly adhering to GDPR and patient confidentiality guidelines
• Monitor stock levels for medical and office supplies and place reorders as needed
• Communicate smoothly with GPs, practice nurses, and the Practice Manager to minimize clinical escalations

Requirements

• Excellent communication and interpersonal skills
• Strong organisational ability and attention to detail
• Good computer skills
• Ability to work calmly under pressure
• Respect for confidentiality
• Prior receptionist employment is essential and Socrates experience preferred.

We Offer

• Supportive team environment
• Competitive pay and annual leave entitlements
• Training provided
• Opportunity to work in a valued community service

Experience:

• General Practice administration: 5 years (required)

Pay: €18.00-€20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Company pension
• Flexitime
• On-site parking
• Sick pay

Work Location: In person