Temporary Ward Clerk Clerical Officer - Clerical Grade IV

Temporary Full Time Hours.

Principal Duties and Responsibilities:

• Ward Lists: Print On Call List and Portering List on iPMS each day. Email the Visitors List.
• Liaise with the Clinical Nurse Manager (CNM) on Ward re any specific duties required.
• Maintain/Update Health Care Records (HCRs) as required including sorting HCRs, filing documentation, preparing documents/labels, dividing large HCRs, merging files and tracking location of HCR to Ward on iPMS.
• Email Medical Records re any HCRs required.
• Record Estimated Dates of Discharge. Liaise with CNM re daily discharges and updated iPMS accordingly.
• Update Ward Census on iPMS. Update iPMS re transfers to CUH PM Room. Ensure iPMS is updated re location of HCR.
• Transfer patients from Ward to Ward on iPMS and change Consultant if required.
• Ensure NCHD/Consultants sign iLAB Reports and liaise with Medical Secretary if necessary. Ensure all signed reports are filed in the HCR.
• File all paperwork on discharged patients and track to shelf for HIPE and label accordingly.
• Compile Stores Sheet and email to Stores.
• Email Outpatients Department (OPD) re follow-up patient appointments.
• Answer phone calls throughout the day and transfer to Nursing Team if necessary.
• Fax, photocopy and take post to Post Room
• Assist with training of new Ward Clerks.
• Follow up on getting Insurance Forms signed for the Emergency Department.
• Clean phones, computer, chart trolley and Writing Room daily.
• General Reception Duties and deal with the public and other departments as necessary.
• Any other duties that may be assigned, such as Ward Cross Cover.

Eligibility Criteria - Candidates:

• Healthcare IT Systems experience desirable, e.g. iPMS, T-Pro, PACS, HealthLink, etc.
• Excellent computer skills including MS Word and MS Excel needed.
• Previous administrative experience essential.
• Experience in a healthcare environment desirable.
• Exceptional Communication, Organisational and Time Management skills required.
• Very strong accuracy and attention to detail is a must.
• Ability to work on one's own initiative or in a team environment.
• Relevant administrative course desirable.

Full Job Spec is available on request.

Closing Date 1pm on Friday 18th September 2026

MUH reserves the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled.

Mercy University Hospital (MUH)

MUH is a growing voluntary hospital in the heart of Cork City. We have over 1,800 staff providing complex diagnostic, medical and surgical care through our inpatient, day patient, outpatient and emergency services.

We are a teaching hospital, a centre of national and international excellence, and are renowned for our research and tertiary services.

Providing 24/7 acute surgical, acute medical and critical care, MUH now has multiple sites across the city and continues to expand. We recently opened our Blarney Rehabilitation Unit, a post-acute care specialist rehabilitation unit with 50 beds in Blarney, County Cork.

We support staff development with approx. 100 promotions annually. We prioritise work life balance with 28% of our team working part time hours. We offer nationally agreed enhanced Salary Scales, Pension Scheme, excellent holidays, canteen, and Study Leave and Assistance.

From Cardiac Care to Intensive Care, our varied specialist services offer real career choice to our team.

And we live by our Core Values of Compassion, Excellence, Justice, Respect and Team Spirit.