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Job Post Details

Medical Administrator
CPL
·
3.4
83 Merrion Square South, Dublin, County Dublin
Temporary

Job details

Pay information not provided
Temporary
83 Merrion Square South, Dublin, County Dublin

Full job description

Medical Administrator


Location: Dublin 4

Job Type: Full-Time / Temporary contract (2/3 months, potentially longer)

Reports To: Practice Manager / Clinic Director

Overview

We are seeking a professional and organised Medical Administrator to join our busy clinic based in Dublin 4. The successful candidate will be responsible for providing efficient administrative support, ensuring the smooth day-to-day operation of the clinic, and delivering a high standard of customer service to patients and healthcare professionals.

Key Responsibilities

  • Manage patient appointments, scheduling, cancellations, and follow-up bookings.
  • Welcome patients and visitors in a professional and friendly manner.
  • Handle incoming phone calls, emails, and general enquiries.
  • Maintain accurate patient records and update clinic databases.
  • Process referrals, medical reports, and correspondence.
  • Liaise with doctors, nurses, consultants, and other healthcare professionals.
  • Prepare and manage patient files in compliance with GDPR and confidentiality requirements.
  • Process payments, issue receipts, and manage basic billing administration.
  • Assist with insurance claim documentation and administration where required.
  • Monitor clinic supplies and place orders when necessary.
  • Support the Practice Manager with general administrative duties and reporting.

Requirements

  • Previous experience in a medical administration, healthcare administration, or reception role.
  • Strong administrative and organisational skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience using medical practice management systems is advantageous.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong attention to detail and a high level of confidentiality.
  • Professional, patient-focused approach.

Desirable Qualifications

  • Business Administration, Healthcare Administration, or Medical Secretarial qualification.
  • Experience working in a GP practice, consultant clinic, or private healthcare setting.
  • Knowledge of medical terminology and healthcare administration processes.

Interested? Reach out to Shauna today with your updated CV: shauna.feeny@cpl.ie

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