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Trainee Medical Secretary
Trainee Medical Secretary
Job details
Full job description
Job Title: Trainee Medical Secretary
Company: Hibernian Urology Ltd
Reporting to: Practice Manager or nominated representative
Bases: Carrickmines, Dublin 18; Beacon Hospital, Sandyford; and Bon Secours Hospital, Glasnevin. Travel between locations within Dublin is required. Easy commuting distance to Dublin 18 essential.
Contract Type: Full-time. Part-time hours may be considered depending on practice needs.
Hours of work: 30-40 hours per week, Monday to Friday, two early starts at 7.30am each week at either hospital. (not hybrid)
Flexibility: We are a flexible employer and, where practice needs allow, are open to discussing working arrangements.
About the Practice
Hibernian Urology is a busy private medical practice based in Carrickmines, with admitting rights at Beacon Hospital and Bon Secours Hospital Glasnevin. We provide a range of urology services and aim to give every patient a kind, organised and professional experience.
The Opportunity
This is a trainee role for someone who may not have medical experience but has the character, communication skills and commitment to develop into an excellent Medical Secretary. Full training will be provided in medical administration, our systems, patient confidentiality and the day-to-day running of the practice. We are looking for a person who takes pride in doing things properly, follows tasks through to completion and enjoys being part of a close team.
Key Responsibilities
1) Patient contact: Welcome patients, answer telephone calls and respond to emails with warmth, patience and professionalism.
2) Appointments and clinics: Book appointments, manage calendars and help coordinate clinics across our locations.
3) Administration: Prepare correspondence, manage incoming and outgoing information, maintain accurate records and support billing and invoicing.
4) Confidential records: Handle patient information carefully and discreetly, following practice procedures, confidentiality and data-protection requirements.
5) Team support: Work closely with the consultant, Practice Manager and colleagues; attend clinics as required and help keep the office organised, safe and welcoming.
6) Learning and improvement: Learn medical terminology, practice processes and relevant software, asking questions when needed and taking responsibility for developing in the role.
Essential Requirements
- Driving: A full driving licence and reliable use of your own car. You must be able and willing to travel between Carrickmines, Beacon Hospital and Bon Secours Hospital, Glasnevin, as required.
- Work permit: applicants must already have a full and unrestricted permission to work in Ireland and this is position is not eligible for employment permit sponsorship.
- Communication: Excellent spoken and written English, including clear, accurate spelling and a confident, professional telephone manner.
- Approach: A positive can-do attitude, a willingness to learn and the maturity to remain calm, kind and helpful when the practice is busy.
- Reliability: A responsible and dependable approach, excellent timekeeping and a commitment to completing tasks and following up on queries.
- Professionalism and presentation: A polished, professional appearance; discretion; and respect for confidential information. This includes wearing neat, clean and smart business attire suitable for a patient-facing private medical practice, and following any practice dress-code or uniform guidance.
- Working with others: A genuine team-player mindset, with the ability to communicate respectfully with patients, colleagues and external contacts.
- Organisation: Good attention to detail, the ability to prioritise and an organised approach to handling several tasks at once.
- Technical skills: Confidence using standard office applications, email and computer systems.
Desirable
- Experience: Previous work in administration, reception, customer service or another people-facing role.
- Medical background: Any experience of healthcare, medical administration or medical software. This is welcome but not required.
How to Apply
Please send your CV and a explaining why you would like to develop into a Medical Secretary to fg@hgu.ie, for the attention of Fiona Gallagher.
Applications will be reviewed on an ongoing basis.
October 2026 Ref FG05.10.26
Pay: €30,000.00-€35,000.00 per year
Benefits:
- On-site parking
Application question(s):
- Do you drive and have full use of a car?
Work Location: In person