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    • The Operations Coordinator will oversee EnergyCloud’s day-to-day operational processes, with a focus on CRM systems, partner engagement, reporting, and…
    • Acting as a key link between EnergyCloud and the communities we serve, you will coordinate resident communications, stakeholder relationships, administrative…
    • Proven experience in operations with a focus on driving sales.
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Operations Coordinator
EnergyCloud Ireland
Ireland
Apply now

Job details

Here’s how the job details align with your profile.

Pay

€30,000–€55,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Company pension
Private medical insurance
Work from home

Full job description

Job Description

The Operations Coordinator will oversee EnergyCloud’s day-to-day operational processes, with a focus on CRM systems, partner engagement, reporting, and compliance. This role is ideal for a hands-on leader who has grown from customer-facing roles into operations management and is ready to take ownership of organisational systems and service delivery.

The Operations Coordinator will work closely with the technical team to ensure that EnergyCloud’s programs are delivered efficiently, transparently, and with measurable impact.

Working Conditions and Package

This is a permanent role reporting to the Chief Operations Officer and is remote with a requirement for in-person meetings on a semi-regular basis, usually once a month.

The successful candidate may occasionally be required to travel within Ireland to meet partners, installers and stakeholders.

Company Overview

According to the ESRI there are over 550,000 households (almost 1.5 million people) in energy poverty and as a country we wasted €523 million in renewable wind energy in 2025.

EnergyCloud Ireland is a registered charity, and our vision is to end energy poverty. We are working to achieve this by:

  • Advocating for better Government policy and delivery; and
  • Creating solutions to highlight that when there is waste in the system it is possible to deliver this to homes in energy poverty

Purpose of Role

To ensure EnergyCloud continues to scale the number installed residents we have and ensuring the successful delivery of EnergyCloud initiatives and scale.

Key Responsibilities

Operational Work

  • Coordinate with installers, housing bodies, and community partners to ensure seamless delivery of services.
  • Help manage and optimise EnergyCloud’s operational workflows, ensuring alignment with organisational goals.
  • Work on ticket and CRM management systems (Zoho), ensuring data accuracy, GDPR compliance, and effective stakeholder engagement.

Stakeholder & Community Engagement

  • Work with partners (County Councils, Approved Housing Bodies, installers, funders etc.), ensuring their experience with EnergyCloud is smooth, responsive, and professional.
  • Gather feedback from communities and partners to inform service improvements.
  • Support communication campaigns and reporting requirements for funders and stakeholders.

Team & Cross-Functional Support

  • Support cross-departmental collaboration (technical, business admin, partner success).
  • Build a culture of accountability, responsiveness, and continuous improvement.

Qualifications

  • Proven experience in operations management, ideally within customer service, logistics, or social impact organisations.
  • Working knowledge of Ticket Management and CRM systems (Zoho or similar).
  • Excellent data management and reporting skills (Excel, Google Sheets).
  • Strong interpersonal and communication skills, with the ability to build relationships across diverse stakeholder groups.
  • Passion for social and environmental justice, with a commitment to EnergyCloud’s mission.

Benefits:

  • Company pension
  • Private medical insurance
  • Work from home

Work Location: Remote

Pay: €30,000.00-€55,000.00 per year

Benefits:

  • Company pension
  • Private medical insurance
  • Work from home

Work Location: Remote

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