Medical jobs in Tralee, County Kerry

We are seeking a highly organised, friendly and professional Receptionist/Administrator to join our busy optician practice. The successful candidate will be an important first point of contact for our patients and will support the smooth day-to-day running of the practice.

Key responsibilities

• Welcoming patients and providing a professional, helpful reception service.
• Answering telephone calls, responding to enquiries and directing calls appropriately.
• Scheduling, confirming and managing patient appointments.
• Maintaining accurate and confidential patient records using the practice’s patient management system.
• Liaising with suppliers regarding orders, deliveries and account queries.
• Following up on glasses, lenses and other patient orders when required.
• Processing payments, issuing receipts and completing general reception administration.
• Supporting the optometrists and wider practice team with daily administrative tasks.
• Maintaining an organised, professional and welcoming reception area.
• Carrying out other duties associated with the efficient operation of an optician practice.

Skills and experience

• Previous experience in a receptionist or administrative role, ideally within an optical, medical or healthcare setting.
• Experience using a patient or practice management system.
• Strong computer skills, including email, Google Suite and appointment-booking software.
• Excellent organisational skills and the ability to manage several priorities accurately.
• Confident and professional telephone manner.
• Strong communication and customer-service skills.
• High level of attention to detail.
• Ability to handle confidential patient information with discretion.
• Dependable, proactive and comfortable working independently and as part of a team.

Previous experience in an optician practice would be an advantage, but training can be provided to the right candidate.

Pay: €28,652.00-€31,616.00 per year

Work Location: In person