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    • Initial on-site training (approximately 4 weeks).
    • Review and audit the quality of content moderation decisions.
    • Native or fluent French (C2).
    • Initial on-site training (approximately 4 weeks).
    • Review and audit the quality of content moderation decisions.
    • Native or fluent Persian (C2).
    • Initial on-site training (approximately 4 weeks).
    • Review and audit the quality of content moderation decisions.
    • Native or fluent Arabic (Maghrebi) (C2).
    • Design, implement, and maintain the quality assurance framework for the Global IPMI Helpline.
    • Develop and manage contact quality monitoring programmes across…
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    • We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets…
    • We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets…
    • Involvement in the creation of training materials, e.g. help center articles or webinars.
    • Operational hours: 8am- 4.30pm (Monday to Friday), no weekends.
    • Initial on-site training (approximately 4 weeks).
    • Review and audit the quality of content moderation decisions.
    • Native or fluent German (C2).
    • Initial on-site training (approximately 4 weeks).
    • Review and audit the quality of content moderation decisions.
    • Excellent analytical and decision-making skills.
    • Involvement in the creation of training materials, e.g. help center articles or webinars.
    • Operational hours: 8am- 4.30pm (Monday to Friday), no weekends.
    • Support onboarding and ongoing development through mentoring, training, and best practice sharing.
    • Lead, coach and inspire a team of high-performing Sales…
    • Salary: €29,900 gross per year + shift premium of 10% for shifts until 10pm + monthly performance bonus up to 500€.
    • Collaborate with Support to identify and deliver training and refresher programs.
    • Make data-informed decisions on training, team briefings, and absences.
    • Collaborate with Support to identify and deliver training and refresher programs.
    • Make data-informed decisions on training, team briefings, and absences.
    • This is responsible for driving measurable revenue outcomes by leading Inside Sales, Sales Account Managers, and—where applicable—Agency Account & Partner…
Quality Expert Reviewer - French speaker
Elityora
Dublin, County Dublin
€42,667 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

€42,667 a year

Job type

Full-time

Benefits

Pulled from the full job description
Annual leave

Full job description

Elityora, an international recruitment agency specializing in multilingual talent acquisition, is currently recruiting French-speaking Quality Expert Reviewers for one of the world's leading Business Process Outsourcing (BPO) companies based in Dublin, Ireland.

This is an exciting opportunity to join an international team dedicated to ensuring quality, safety, and compliance across digital platforms while working in a fast-paced and multicultural environment.

Key Responsibilities

As a Quality Expert Reviewer, you will:

  • Review and audit the quality of content moderation decisions.
  • Ensure compliance with internal quality standards and client policies.
  • Analyze complex cases and provide accurate quality evaluations.
  • Support continuous improvement initiatives through detailed feedback.
  • Identify trends and recommend process improvements.
  • Handle escalations related to online content and policy enforcement.
  • Collaborate closely with Operations, Training and Quality teams.
  • Maintain high levels of accuracy, confidentiality and productivity.

What We're Looking For

  • Native or fluent French (C2).
  • Strong English communication skills (C1 or above).
  • Previous experience as a Content Moderator is mandatory.
  • Excellent analytical and decision-making skills.
  • Strong attention to detail.
  • Ability to work independently and within a team.
  • Eligible to work in Ireland or willing to relocate (where applicable).

What Our Client Offers

  • ✅ Permanent Full-Time Contract
  • ✅ Competitive salary: €42,667/year
  • ✅ Healthcare Insurance
  • ✅ Pension Scheme
  • ✅ Paid Annual Leave
  • ✅ Continuous Training & Career Development
  • ✅ International and Multicultural Work Environment
  • ✅ Modern offices in Dublin City Centre
  • ✅ Excellent career progression opportunities within a global organization.

Working Hours

  • 40 hours per week
  • Rotating shifts (Monday to Sunday)
  • Initial on-site training (approximately 4 weeks)
  • This is a 100% office-based position in Dublin.

About Elityora

At Elityora, we connect multilingual professionals with some of the world's most recognized international employers. Our mission is to help talented candidates build successful international careers through personalized recruitment and relocation support.

Apply Today!

Ready to take the next step in your international career?

Send us your CV in English and join one of the world's leading multilingual teams.

Application question(s):

  • This position is based in Dublin, Ireland

Experience:

  • Content Moderation/Content Reviewer: 1 year (required)

Language:

  • French C2 & English C1 (required)

Licence/Certification:

  • work permit in Ireland (required)

Work Location: In person

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