National Support Services jobs

The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve, and staff work with clients to enable them to cope with immediate debt problems and assist clients with identifying appropriate solutions and advocate with creditors on their behalf. South Connacht MABS is seeking a:

Service Delivery Administrator

Temporary, Part Time, 17.5 hours per week, with an expected end date of 31 December 2026 in South Connacht MABS, for its Ballina office

South Connacht MABS has a vacancy for a fixed-term, part-time Service Delivery Administrator with an expected end date of 31 December 2026. The Service Delivery Administrator will support the Service Delivery Manager in the delivery of a timely, efficient and effective high quality Money Advice and Budgeting Service to clients in their designated area. For a full list of responsibilities please see the candidate pack.

• Fixed Term Post: This is a fixed-term position subject to completion of a three month probationary period.
• Full Time Salary Scale: €32,374 to €47,778 (including 2 long service increments), pro-rata for part time staff.
• Incremental Credit: It is expected that all new entrants to South Connacht MABS will be appointed at point one of the salary scale. However, South Connacht MABS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Connacht MABS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding.

· Annual Leave: 23 – 26 days (following 5 years’ continuous service).

· Pension: There is a pension scheme is in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.

• A panel may be formed of qualified candidates from which temporary, part-time Service Delivery Administrator posts which arise within the next six months will be filled should vacancies arise in this period. Posts will be located in the Ballina service.
• Application Process: These details and the application process are outlined in the candidate pack.
• Closing date: 4pm on Friday 5 June 2026. Please note that CVs and late and/or incomplete applications will not be accepted.

Please note that MABS has established a normal retirement age in line with the State Pension (currently 66).

A detailed candidate pack (including job description/person specification) and application form together with further information on MABS can be accessed at: www.mabs.ie

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available here:

http://www.citizensinformationboard.ie/en/data_protection/mabs.html

South Connacht MABS is an equal opportunities employer.

South Connacht MABS is funded and supported by the Citizens Information Board.

Job Types: Part-time, Temporary, Fixed term
Contract length: 6 months

Pay: €32,374.00-€47,778.00 per year

Expected hours: 17.5 per week

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• Sick pay

Education:

• Advanced/Higher Certificate (required)

Experience:

• Administrative: 3 years (required)

Work Location: In person