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eCommerce Production Assistant
1 New Road, Port Laoise, County Laois
€30,500 a year
Full-time

Job details

€30,500 a year
Annual leave, Sick pay, Employee assistance program, Bike to work scheme
Full-time
1 New Road, Port Laoise, County Laois

Full job description

Shaws are currently looking to recruit a dynamic and motivated eCommerce Assistant (Production) to join the team.

This is a fixed term contract to cover maternity leave.

What's in it for You:

  • Generous discount on instore purchases
  • Management workwear allowance
  • Pension
  • Sick pay
  • Work / Life Balance (no late nights)
  • EAP
  • Bike to Work Scheme
  • Great team & work environment

About The Role

ROLE OBJECTIVE:

The primary objective of this role is to facilitate the seamless upload of product information to the company's website, ensuring accuracy and efficiency. Additionally, the role includes providing coverage for customer service during annual leave and peak periods.

Responsibilities:

  • Upload product information (online titles, descriptions, attributes, images) onto the website using the company’s content management system.
  • Ensure the accuracy of product data before uploading by conducting thorough QA/QC of all online templates and collaborating with the buying team to address inconsistencies or data gaps.
  • Ensure that products with multiple variants (e.g., sizes, colours) are correctly grouped together and displayed in a seamless and user-friendly manner on the Product Detail Page (PDP). All variants should be visible and easily accessible to the customer without navigating away from the product page.
  • Ensure all products are categorised correctly in the appropriate hierarchies before uploading and verify that they are linked to the correct pages on the website.
  • Create new collections whenever a new brand or hierarchy is introduced.
  • Troubleshoot any issues that arise during the upload process using the product error report and resolve them in a timely manner.
  • Proactively chase and manage missing images with urgency. If required images cannot be obtained, coordinate the transfer of stock to stores.
  • Proactively manage the daily GRN report for unpublished products, working closely with buying administrators to prioritise the submission of templates & imagery.
  • Support the buying team in completing online templates during high-pressure periods, ensuring deadlines are met and accuracy is maintained.
  • Use Photoshop & Canva to resize images according to our specified standards and guidelines.
  • Ensure the user experience is seamless by ensuring all product images and descriptions are consistent and correctly formatted in alignment with brand guidelines.
  • Link matching products after upload to enable the "Shop the Look" feature, ensuring seamless navigation and a cohesive shopping experience.
  • Execute additional product categorisation for sales and specific collection promotions.
  • Report progress and performance.
  • Provide coverage for the customer support team during annual leave and peak trading periods.
  • Any other responsibilities that arise within the Omnichannel function

If this role sounds like your next career move, then we would love to hear from you.

About The Company

Established in 1864, Shaws Department Stores is one of Ireland’s oldest and most respected retail chains. With over 150 years of experience, Shaws has built a strong reputation for quality, value, and personal service. Operating stores in towns and cities across Ireland, the company offers a curated selection of fashion, homeware, and lifestyle products. Proudly Irish-owned, Shaws blends tradition with modern retail to deliver a trusted shopping experience for generations of customers.

Company Culture

At Shaws Department Stores, our culture is rooted in heritage, community, and service. We foster a welcoming and inclusive environment where teamwork, respect, and customer focus are at the heart of everything we do. With a strong emphasis on personal development and long-term careers, we support our employees in growing with the company. Guided by our tradition of excellence, we embrace change while staying true to our core values—delivering quality and care to every customer, every day.

Company Benefits

At Shaws Department Stores, we value our people and are committed to supporting their well-being and professional growth. Our benefits include competitive salaries, staff discounts, and opportunities for career progression within a supportive team environment. We offer flexible working arrangements where possible, along with training and development programs to help employees reach their full potential. As a long-standing Irish employer, we take pride in fostering a positive, stable, and rewarding workplace.

Vacation, Paid time off, Retirement plan and/or pension, Competitive salary, Long service recognition

Salary

€30,500.00 per year

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